I'm running Sage 100c Advanced 2020, Version 6.20.6.0
We have one primary company and another dozen or so secondary companies.
My accountant told me today that when he posts something in AR/AP in the primary company it is very fast - almost instant…
Invoices were created in AR and posted in the next period by error. Credit Notes were applied , but posted in the current period.
In order to fix it, we've tried to use adjustment for Invoice - error that it is overapplied
Adjustment to credit notes…
Good Morning,
So have a bit of an issue that we're trying to solve and not 100% sure on the best way to go about this. We recently transitioned into Sage Intacct on Dec 1st and everything has been going great, however, our CFO now does not like the…
Hi All!
We're using Sage X3 in the US but I think this question would apply across all continents! We have been trying to build out a process for Chargebacks where Debit Notes are created that post against the AR account. Here's the scenario we have…
Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
Normally in Sage 300 when we create and post credit notes in AR, we can apply the credit note to a customer's invoice the next day. We created and posted a credit but on the following day it's not available to apply against an invoice nor does it show…
I'm trying to close out last month's work orders. We close and post in the period per the last day of labor.
ie: In work orders (11-2) I change the invoice date on the billing tab to the LDOL (ex. 06/12/23) -->> I then change the posting period to 6…
I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path
sales order, main, invoice data entry
the GL detail report that I printed early May for our April rebill, as well as the latest…
Every once in a while i will try to enter a payment through the path
Accounts Receivable, cash receipts entry
and the invoice I want to pay will show a zero balance. If i simultaneously pull the invoice up using the path
Accounts Receivable, customer…
We reconcile our OE credit card transactions daily by doing a bank deposit that we match to our batched transactions from our credit card processor. When I attempted to perform an AR bank deposit, there is a customer that is not showing up to check off…
When choosing AR Batch or AR Entry via web screens, the page loads but the detail and optional grid spin incessantly, making it impossible to enter any data. IMPORTANT: log in as admin, we are able to enter data.
See screenshot.
How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…
I am running Sage 2021 and have managed to get two people into the same batch for doing Credit Card transactions with Paya. Any attempt to add a third person will not work. What is the preferred method for allowing users to run a stored card for a client…
We have a customer who placed two orders. They used part of the materials in both orders and then returned some of the items. Both invoices have been fully paid. I also need to charge a restocking fee, which I have never done.
- Return the material…
I have been able to successfully import an Invoice batch of customer statements from a subsystem into Sage 500 AR and then post this batch. This batch consist of driver account invoices (fees and charges) and offsetting credit memos (redeemed CC script…
Hi,
An invoice was created, and a payment was made towards that invoice zeroing it out. On a later date, we do a Credit memo to the account as a refund, how do I get the account balance back to $0.00? as opposed to a credit on the account?
When trying to apply a prepayment to an invoice, "Balance" is pre-entered on line 1 under Invoice NO. and will not allow me to apply the prepayment to the invoice.
Can someone help with this?
When looking up a customer in customer Inquiry it shows they have an open invoice. When I go to apply a payment to that same invoice in cash receipts entry, the invoice is showing a $0.00 balance. I've looked through all open batches to ensure nothing…
A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side.
Thank you.
We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account.
To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
Hi, We're using Sage ACCPAC 500 ERP. And i was posting an "Unapplied Cash" Receipt Batch (UC) , as i know UC Receipt cannot be applied with invoice. I plan to have another new receipt batch using "Apply Document" which i call for the UC and apply the…
If AR Options Apply Changes to Repetitive Invoices is set to prompt then when you enter a new customer in customer maintenance with a ship code you get a message "Do you want to update repetitive invoices?". Why would this message come up on a brand new…
We have a client that is being forced to use Ariba, Tungsten and Taulia to receive payment from their customers. They are manually entering their invoices. I asked if we could upload them but he told me that they have to be entered manually. Does anyone…
I have an invoice that shows to have a balance of $5,382.38. When I try to apply the payment in the cash receipts function, the balance shows as -$10. I don't get it. How can I fix this? I don't see any credit memos.
