• Add Sales Order Lines in Shipping Data Entry

    I would like the ability to add new SO lines in Shipping Data Entry. Reviewing SO Options, Shipping Setup Options, and Shipper ID Maintenance, I don't see a setting that would allow that. Am I missing something or is there some other way to do it? I…
  • Deleting Old Sales Orders

    We have hundreds, if not thousands of old quotes that had an expiration date of 12/31/5999. I would like to start deleting these, but don't want to have to go one by one. I tried a few of the utilities in a test account, but I'm not having any luck removing…
  • SAGE 2020 Warehouse Negative Inventory

    Hello everyone, Does SAGE have an option to not allow inventory for warehouses to go negative regardless of the transaction type? We are running into issues with multiple warehouses. Thank you
  • Payments collected During time of Sales order not hitting GL Account

    I have noticed that for the month of March, no credit card payment that was ran at the time of the sales order has hit the GL code. This is odd because it only happened for the month of March. Any ideas on what could have happened and how to fix it…
  • Need support for quarterly and year end closings. Sage 100 with Job Cost

    We are network cabling contractors using Sage 100 with Job Cost and lost our Sage 100 support person. We have a CPA, but need someone for quarterly/year end closings. Located in Orange County, CA near John Wayne Airport. Any referrals would be appreciated…
  • Sage 100 2020 6.2.0.1

    How to delete a line item in a sales order invoice that has been pulled through from standard sales order. Sage Advanced 2020 6.20.0.1
  • Error 88 Daily Sales Order Sales Journal

    We got this error while invoicing a batch of Sales Orders, which included both Net and credit card charges. Initially this process was started and got busy on a phone call, so when tried to finish after phone call this error came up. Ended up removing…
  • Sales Order

    H ow do you reopen a sales order that was closed during the invoicing process
  • Sales Order Entry Shipping Instructions are changed when the order ships

    We entered a sales order with FedEx Ground Collect and the customers account number. However, the invoice generated in the shipping batch shows Collect terms with a shipping charge and a UPS tracking number. I was told Sage changed this. Is that possible…
  • Sales Order Margin Calculation

    I noticed that the margin percent calculations in Sage didn't seem quite right so to test things I created a brand new average cost item. I gave the item a Standard Cost of $100. I then received in 100 units @ $100 each and then another receipt for 100…
  • What are the steps for the Sales Order process to Posting to AR? How is the AR PDF log created?

    Hi What are the steps to post a sales order through to AR? How is the AR pdf log created?
  • Customer Price Levels - Automatic change of Sales Order & Invoice Price Level when invoice becomes past due.

    Hi, I am hoping the SAGE community can help with this request. We have a standard wholesale price, say $10 for a SKU, and we have a range of price levels for our customers. If a customer has a price level of 20% off wholesale, the SKU would appear on…
  • Closing / Canceling Old Sales Orders

    Is there a way to close or cancel an old sales order, without deleting it or invoicing it? We would like to close a bunch of open orders but we would like to retain the history. I know that invoicing is an option but we also don't want a bunch of $0 invoices…
  • Sales Order / Back Order Updates

    Hope I am formatting this correctly. Running a back orders report for the month, I came across some inventory items that we for sure have in stock. Digging into the cause I found that data entry had manually entered some cancelled orders for one customer…
  • Generate Invoice from SO without Shipping Items - Down Payment Required

    We have some customers who are on credit hold. We require that they pay either a percentage of the order or the entire order before the items are shipped. How would we create an invoice from the sales order listing the items and their cost and then once…
  • Deleted SO Shipping Data Entry showing up in SO Invoice Data Entry with 0 cost

    Currently, we're on Sage 100C 2017 v 5.4, this was a recent upgrade from v 4.9 last September. One of our user is noticing that deleted orders in the SO Shipping Data Entry batch is showing up in the SO Invoice Data Entry batch that is billing to the…
  • Sales order

    When voiding A/R invoice - how do I restore sales order to be re-invoiced?
  • We can't create a SO or Quote in CRM 7.3 (integrated with MAS) on IE when using the Contemporary theme.

    We can't create a SO or Quote in CRM 7.3 (integrated with MAS) on IE 11 when using the Contemporary theme, but it works in other browsers. Works fine in the Sage theme. We need to use IE because we use CTI, but would like to use a newer theme. Thanks…
  • Is there a way to do an automatic or mass update for the pricing on all existing quotes in the system so that our new pricing automatically shows up?

    We changed our pricing at the beginning of the year and we want to update all existing quotes to the new pricing. We're using price levels, and every quote has one assigned. If I change the price level on a quote and then change it back, the new pricing…
  • The sales order is already used. Do you want to continue?

    I'm new to Sage 100, so please be gentle! lol We're running version 4.50.7.0. Today all users who tried to create a new Sales Order in Company HS1 received this message, " The sales order is already used. Do you want to continue? " They start in Sales…