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  • Partial shipping of a Sales Order, Scrap, and Operations Management

    Hello, I'm dealing with a situation that I'm not sure how to manage. Let me explain: Suppose I have a Sales Order for a customer, in which I have only one line containing two units of a product that we produce. I also have a Work Ticket linked to…

  • SALES ORDER: Bill-to Address Randomly Reverts After Being Changed, Cannot Replicate

    Sales Order Entry person created an account. Bill-to and ship-to set up as same address until she received the correct bill-to. In the meantime, she entered a sales order with the addresses as the same. Received the correct bill-to, updated in customer…

  • Check was unused by vendor but all invoices paid

    I recently took three checks to our local tax office to get registration on vehicles (five vehicles on each check). I got the registration costs from the tax office website. However, I was told that I had overpaid by over $500 dollars. Instead of giving…

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