• Payroll Calculating NEGATIVE SIT Withheld - v2024.0.0

    Client is reporting three employees had NEGATIVE SIT (-$500) calculated during a recent payroll processing. IA recently released a new W-4 form. Accounting required all employees to update their exemptions using the form. These three employees had LARGE…
  • WA State PFML

    This tax is paid on WA hours worked by WA employees. I cannot get it to calculate that way. It calculates on all hours worked. Even the hours worked in Oregon, which do not have to be included. How do I set this up? After many hours with support, the…
  • Email to Client

    I have a client that received an email about problems with the payroll deduction balances being reset incorrectly. I looked on the year-end center and didn't see any notices. The email address it came from is [email protected]
  • Worker's Comp - Date field

    There is an Effective Date for Worker's Comp but no Ending Date. So, the Effective Date really does you no good, because if you have the rates for this year, then add a second line for the NEW rates effective today, when you calculate WC, it doubles…
  • Payroll Calculations

    I have set up our payroll calculations. Under our state unemployment our rate is 2.4% and I have it set up that way however it is only calculating 1.8%.....HELP??!!