• Hours Summary

    Recently upgraded from the legacy framework time clock module to the business framework module time track. Previously on the punch in/out screen there was a smaller window which summarized that particular employees hours for the week. That functionality…
  • Does Sage have a document that walks through a Payroll upgrade for clients that have Sage 100 2017 that need to upgrade to current Payroll?

    We have several clients that are running Sage 100 2017 when Payroll was still part of the normal install process. It is my understanding that these people have to upgrade to the new 2.19 (soon to be be 2.20) Payroll which is a separate install. To this…
  • How do you void (reverse) and reissue a lost payroll check from a prior quarter? (Sage 100 v2018 6.00.5.0, Payroll v2.19)

    I have found instructions on how to void (reverse) the check, but nothing about how to reissue it. I don't want to mess up that quarter's payroll reports, and don't want the reissued check to increase the amounts on this quarter's payroll reports. Do…
  • TPA Pension report

    The pension report does not show all information needed. Need to show gross wages for all employees irregardless if they contribute. Employment dates and other permanent info. Help
  • Arkansas Tax Tables

    I have a client that is upgrading to v2.19 payroll. They have one tax profile: live/work in Arkansas. Arkansas has a low income table and a regular table. Has anyone figured out how the new tax tables, which we can't see, are calculating AR tax? They…
  • Direct Deposit Stub no longer prints Bank info or Amount into each bank?

    Our Direct Deposit stubs at one time showed the bank name and the amount deposited into that bank on the Direct Deposit Stub. This info is no longer showing. Is there a switch or check box that needs to be turned on? How to get this info reporting…
  • New Payroll - Maintaining separate payroll check stubs

    I'm trying to figure out if there's a way to maintain separate Payroll check stubs with the new Payroll. Currently (v2015) the client has the top stub printing 'as is' out-of-the-box, but the bottom stub contains a subreport with the PR7 (data entry)…
  • Washington State unemployment and sick pay

    One of my clients mentioned to me yesterday that they had an unemployment tax audit and were advised that sick pay is not subject to Washington state unemployment. I was rather shocked to hear this as in all my 30 years as a CPA I had never heard this…
  • Tracking Time

    We pay PTO for vacation & sick days. I want to track sick days separately but still pay it from PTO. When I put in "Sick" at 8 hrs at $0.00 rate, the record won't save because of the zero rate. How, if possible, do I get around this?
  • 2019 version payroll auto-complete when departments are not enabled - bug report

    This is confirmed in client's system and my own system. Now that the auto-complete functionality is truly enabled after the recent hot fix I discovered this. New auto-complete functionality for payroll when departments are not enabled. Auto…
  • Yearly Vacation Accrual based on Anniversary Date (2.19.2)

    Reading the documentation and just don't get it - how would you setup a Time Off code for a client who gives vacation accruals at the start of each anniversary year? I have the Anniversary check box checked in Setup, but can't check the Periodic Accrual…
  • Burden Posting

    Hello all: I Have a client who is on Sage 100 2014. They are using Job Cost and Payroll. They want payroll entries to post burden by cost code. The labor is posting correctly but for some odd reason the burden is posting to one cost code. I have reviewed…
  • 2019 941 & 940 form missing

    Has anyone tried to prepare and file a 2019 941 & 940 form? Go to 5-4-1-...... nothing.
  • Elementary questions

    I am new to this module in Sage and am looking for some basic direction please. What does the Pension/Profit sharing check box field do? Does it apply to W2's? There are currently no options set up in our system in the Labor Code Field. I believe…
  • Sage 100-Payroll 2.19- Payroll Check Printing-Check Already Printed

    Sage 100 - Payroll 2.19 I printed payroll checks and the last check printed on white paper. Before printing a check register and posting, A) I selected Payroll Check Printing B) Print Checks Already Printed C) Entered the next starting Check…
  • Payroll ONLY not exporting to excel.

    Sage 100 2016 PU2, with Sage Payroll Standard, Coupled with Microsoft Office Home and Business 2016 on Windows 10. All other modules export ok, but payroll is greyed out. Any ideas?
  • 2018 Time Track hours recap no longer present?

    Recently had two clients using Time Track (Time Card) go online live. Getting complaints that the hours recap is no longer showing when doing Time Entry or during punch in/out. Very useful feature for people to try and determine if they have made a…
  • Changing employee status from terminated or inactive back to active

    Client that I updated to 2018.4 late last week is noticing that they cannot seem to reactivate an employee that has not worked for about two years. Seems like there are some that can be reactivated but others that cannot? We have so far not been able…
  • WC Detail when Dept is changed on lines - new issue discovered

    Just had a client report this - if the dept is changed on the lines of a payroll check, only the LAST line appears to be hitting the WC DETAIL file. The WC Summary file looks like it has the correct total. For example, employee has 20 hours in dept…
  • ALERT: Workers' Compensation Report in 2018.3 when checks have been reversed is incorrect

    Time to file your quarterly reports and one of my clients noted that the workman's comp report was underreporting hours when checks have been reversed. It was very obvious because they had reversed an entire payroll. If you reverse a paychecks the report…
  • Excel Query for Payroll Information and History

    Hello. We are attempting to get two years of pay history out of Sage 100 as well as other employee information. I have attempted to use an Excel Query, but I really have no idea what I am doing. Where do I go to find an expert that knows how to retrieve…
  • Why is there no Enable Time Track for TimeCard check box?

    I've installed Sage 100 2018, Product update 3, and am trying to test the new Time Track features in the EEC company. Help says there are check boxes in Payroll Options and Job Cost Options to enable Time Track, but they're not there.
  • PII work file needed on SUB REPORT, not MAIN REPORT

    Trying to convert a Job Cost report from pre-2018 to 2018. The file uses a subreport to get the employee information for a LABOR posting (not done through TimeCard/TimeTracker). The employee information is parsed from the Comment field in the JC Detail…
  • What does the “Payroll Tax Update” do in the Sage 100 Payroll 2.x product?

    I thought the tax tables and calculations were all done in the cloud? What does the “Payroll Tax Update” do in the Sage 100 Payroll 2.x product? These are common questions and I’m hoping that I can offer a good explanation. Yes, the Sage Payroll Calculation…
  • Payroll Error as entering. Check printing in Process. Do you want to Continue?

    We are entering payroll data and started receiving messages that "Check Printing is in progress. Do you want to continue?". When reviewing the General Ledger we see last week has not been posted. Checks were printed last week and direct deposit was processed…