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  • Payroll Tax Update

    Is it possible to force the payroll tax update while payrolls are pending...without it affecting/glitching out? The payroll tax updates are becoming more frequent (previously once a month toward the end of the month). And now we've already had 2 in the…

  • Payroll subscription shows expired

    I just updated from Sage 2019 to Sage 2021 and everything seems to have converted correctly except for the payroll subscription. The payroll data all transferred but my payroll subscription, which doesn't expire until 2022, did not copy over. My payroll…

  • Payroll 2.20

    I just upgraded from Sage 2017 to 2019 along with payroll 2.20. Once converted, I was doing a trial payroll and noticed that my state tax is doubled. Anyone know the reason for this? Also, my check history report is saying no data even when I change the…

  • Post Payroll 2.20 Update - Status Check Errors On Tax Profile

    Sage 100 - Payroll - From Ver. 2.19 to 2.20 I have followed the instructions: 1. Ran all updates for 2.19 2. Downloaded and installed Ver 2.20 3. Ran Program Hot Fixes Sage 100 Payroll 2.20.0 Program Fix PR6016T Sage 100 Payroll 2.20.0 Program…

  • Does Sage have a document that walks through a Payroll upgrade for clients that have Sage 100 2017 that need to upgrade to current Payroll?

    We have several clients that are running Sage 100 2017 when Payroll was still part of the normal install process. It is my understanding that these people have to upgrade to the new 2.19 (soon to be be 2.20) Payroll which is a separate install. To this…

  • Employee emails did not transfer during upgrade from 2017 to 2019

    Customer has around 175 employees with emails in each. When upgraded to 2019 the emails did not transfer and paperless was turned off in each employee. What did we miss?

*Community Hub is the new name for Sage City