• Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • In Paperless Journal & Register Viewer, what does the "Updated" designation "X" mean?

    v2019.3. The help files only describe Y & N.
  • Error code 30 PDF Terminal Server

    We continue to get "error code 30 printer not activated" on a terminal server 2018, WIN 10. We have manually installed the PDF converter with all boxes checked, and ran Regedit on HKEY_CURRENT_CONFIG\Software. We've turned off UAC and all users have read…
  • Email Invoices from Paperless Office with Attachments 2019

    Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…
  • Printer not activated

    After a major Windows 10 upgrade our paperless office stopped working. We received the following error message: “Printer not activated, error code -30”. I made sure the paths was correct but we still get this message. Sage 100c Standard 2018 (Version…
  • How do I get a pdf to appear while also printing a Sales Order with Paperless Office?

    My uses are accustomed to having a pdf pop up when they choose to print a Sales Order. With Paperless Office and the "pdf all" option it doesn't. And I can't convince them to go to the location on the server to retrieve the .pdf for emailing. Also, the…
  • Paperless office in 2014 not emailing the correct PDF's

    We upgraded from 4.5 to 2014 in October and are now noticing that customers are occasionally getting the wrong PDF's emailed to them. We have Paperless Office set up to email our Sales Orders as a confirmation to customers so they can check the items…