• Email SO Invoices with Attachments

    I know how to add attachments to emailed invoices, but I understand all recipients get the same attachment. How do I email invoices, each with it's own unique attachments?
  • Paperless Office intermittently fails to send Invoices, but indicates "Y"

    We are struggling with an intermittent problem in Paperless Office; sending SO Invoices in Customer Viewer. The system will indicate the invoices have been sent with a "Y" yet they never hit our Exchange server. Our company has a Sage 100 Advanced V2023…
  • Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • Paperless error message

    I am getting the following error message from Paperless when I try to resend an invoice using that module: (I've changed the names of the email addresses for privacy purposes) Error on 'SendMail'. ChilkatLog: SendEmail: DllDate: Jan 19 2012…
  • Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • Does SAGE 100 offer paperless for SO Picking sheets

    In the SO module we currently use paperless Output Office for printing SO's and SO invoices. Is there a way to use paperless for printing the picking sheet "Pick Sheet"? Thanks
  • Paperless Office

    We have paperless office setup and it works very well but the only thing is once in a while an invoice is not printed correctly and so it's not in the folder is there any automated way to go back and to grab missing invoices and have them reprint to the…
  • Customer Statement Emailing

    Hello All, I was wondering if there is a module that allows you to email statements to customers using the email already used in their respective customers account.. I'm sure this is an option somewhere, but i cannot find where. thanks, Garrett…
  • International Paperless Office Emails

    I have two end users that often email Purchase Orders Internationally...both to China. On occasion both end users are unable to send their email, they get the long/cryptic Paperless Office error that ends with: Failed to read beginning of SSL/TLS record…
  • AR Customer Statements Issue

    AR Customer Statements are printing / pdf / paperless delivering blank pages. There is a documented "work around" for printing to do a crystal suppression formula... but that does not stop the "pdf all" or other paperless output options from doing blank…
  • Purchase Order Printing

    When I print the purchase order it does not show the item description on the purchase order. How do I fix it to show the description on the purchase order? Thanks
  • In Paperless Journal & Register Viewer, what does the "Updated" designation "X" mean?

    v2019.3. The help files only describe Y & N.
  • Setup Paperless AR Statement Delivery SOP

    Is there an SOP available to set up Paperless AR Statement Delivery only for specific customers?
  • Error code 30 PDF Terminal Server

    We continue to get "error code 30 printer not activated" on a terminal server 2018, WIN 10. We have manually installed the PDF converter with all boxes checked, and ran Regedit on HKEY_CURRENT_CONFIG\Software. We've turned off UAC and all users have read…
  • Paperless Office e-mails not sending after June 1st using Office365

    We have not been able to send any automatic paperless office e-mails (Customer Invoices, Payroll Stubs) since June 1st. Our e-mail configuration in Sage 100 uses smtp.office365.com as the mail server. We have not changed anything with this setup since…
  • Separate Payroll between Office and Field

    We recently switched from Sage 50 to Sage 100. We have our Office Manager run the field employees payroll and I do the office payroll. Our Resellers told us that we could separate the two payrolls. We did that in department Maintenance but the office…
  • Email Invoices from Paperless Office with Attachments 2019

    Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…
  • Printer not activated

    After a major Windows 10 upgrade our paperless office stopped working. We received the following error message: “Printer not activated, error code -30”. I made sure the paths was correct but we still get this message. Sage 100c Standard 2018 (Version…
  • Paperless office report viewer only show documents in "All Documents"

    I've printed paperless office financial Reports. Now when I go to the Report Viewer, I only see the documents with "All documents" selected. I was expecting to filter on "GL Financial Report" to see them. However, when I filter on "GL Financial Reports…
  • Invoice total and Final balance due on AR invoices don't match

    Hello everyone, I'm hoping someone will be able to help. Our AR invoices have an additional section at the bottom, beneath the Invoice Total, showing payments/credit/discounts applied, with a Final Balance Due. That way, once someone pays the invoice…
  • Silent ODBC on terminal server

    Hi All, I am struggling with this issue. Everything I read says it should work this way but it does not. Client is on Sage 2017 Standard. I created a report that uses a silent connection. It is 64bit and I have set it up as a System DSN. Works fine…
  • Why are my paperless office pdfs disappearing?

    We use Sage 100c 2018. We started with 4.5. We have generated over 1500 sales orders and over 3000 purchase orders. Most of these get printed to paperless office. Whenever we print one and look in the configured folder for the PDF, it is there. Over time…
  • Paperless Office invoice not showing updated form Sage 100 2014

    Hi all. I updated an invoice form that when printed or previewed shows the recent updates made to the form. Now, if I press the "paperless office" button it pops up the PDF version of the invoice form BEFORE the updates I made. Any idea why this is…