• Windows 10/11 ARM processor and pdf converter

    Hope a community member can help here. I have a few machines that are running the ARM version of windows 11. The sage pdf converter for paperless office does not include a arm version of the driver. I have reached out to both sage and amyuni (the…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Sage PDF Viewer (Converter) will not work with Acrobat DC

    All of a sudden, when I try to view a PDF like an S/O invoice it will not open in Acrobat DC. If I change the default PDF viewer to Soda PDF it opens fine. I have uninstalled the converter and re-installed it, but same results. other machines work fine…
  • Sage PDF Converter vs Sage 100 PDF Converter? Sage 100 ERP 2013

    I'm using Sage 100 ERP 2013 and I have both "Sage PDF Converter" and "Sage 100 PDF Converter" installed as printers. Do I need both? Is this causing any issues? There have been some issues with Paperless - "Printer not activated, error 30" Which…