• Are First and Last Names needed for printing or eFiling 1099s?

    I thought I read a post about this, but now I cannot locate one. When we have Vendors with SSNs, like in this ABC Vendor below, we expect the First Name and Last Name fields to be filled out, but they are not: Of course we get this message, which…
  • Full Inventory Inventory List w/filters

    Hello fellow Sagers! Happy Holiday's or Merry Christmas! I need a report that shows all inventory items WITH "Inventory Cycle" and "Active/Inactive" status displayed. I have years of incorrect inventory items/status modifications that were entered and…
  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • Windows 10/11 ARM processor and pdf converter

    Hope a community member can help here. I have a few machines that are running the ARM version of windows 11. The sage pdf converter for paperless office does not include a arm version of the driver. I have reached out to both sage and amyuni (the…
  • SAGE random pdf export cannot be opened

    Hello, We are having an issue with exporting reports to a pdf file. Random reports will not open and acrobat gives the message "Adobe Acrobat could not open 'name_of_file.pdf' because it is either not a supported file type or because the file has…
  • Sage PDF Viewer (Converter) will not work with Acrobat DC

    All of a sudden, when I try to view a PDF like an S/O invoice it will not open in Acrobat DC. If I change the default PDF viewer to Soda PDF it opens fine. I have uninstalled the converter and re-installed it, but same results. other machines work fine…
  • One Report Two File Outputs needed

    Does anyone know if in Report Manager you can create 2 types of output files (xls & pdf) run with windows scheduler from one report or do you have to create a copy of the report to be able to do a second report output and schedule it after the 1st one…
  • Purchase Order Printing

    When I print the purchase order it does not show the item description on the purchase order. How do I fix it to show the description on the purchase order? Thanks
  • SAGE100: the PDF document was not created successfully

    Hello, We have SAGE100 installed on a server. Last week we lost power for 3 hours and after that whenever someone is trying to save a pdf from remittance I keep getting this message and the process fails: "the PDF document was not created successfully…
  • Sage PDF Converter vs Sage 100 PDF Converter? Sage 100 ERP 2013

    I'm using Sage 100 ERP 2013 and I have both "Sage PDF Converter" and "Sage 100 PDF Converter" installed as printers. Do I need both? Is this causing any issues? There have been some issues with Paperless - "Printer not activated, error 30" Which…
  • Invoice total and Final balance due on AR invoices don't match

    Hello everyone, I'm hoping someone will be able to help. Our AR invoices have an additional section at the bottom, beneath the Invoice Total, showing payments/credit/discounts applied, with a Final Balance Due. That way, once someone pays the invoice…
  • Silent ODBC on terminal server

    Hi All, I am struggling with this issue. Everything I read says it should work this way but it does not. Client is on Sage 2017 Standard. I created a report that uses a silent connection. It is 64bit and I have set it up as a System DSN. Works fine…
  • Why are my paperless office pdfs disappearing?

    We use Sage 100c 2018. We started with 4.5. We have generated over 1500 sales orders and over 3000 purchase orders. Most of these get printed to paperless office. Whenever we print one and look in the configured folder for the PDF, it is there. Over time…
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…
  • Payroll deductions

    Deductions are automatically calculated but at times when an employee is on vacation, deductions are not calculated for that week for that employee. They are entered manually next pay period in addition to the automatically calculated deductions. What…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…
  • MAS90 and Excel 2013

    Can I use Excel 2013 with MAS90 version 4.5? We are upgrading to the current Sage 100 version, but I need to replace my computer before that is scheduled. Thanks for your help!