• Error 11 Can anyone shed some light on how to correct?

    We have an user that is moving parts around on several bill of materials. He is consistently receiving this message. Often after the message is received the items behave oddly, such as not being able to delete or modify. When we try to delete or modify…
  • Item renumbering running crazy slow

    We have 370 items to renumber that have history. They are taking 6 minutes each. We are using Premium version of Sage 100 so we are looking for a faster solution. Isn't there a SQL based option for this?
  • Negative Inventory with steps to reproduce. Sage, please fix this!

    We're having a negative inventory quantity issue/bug with Sage MAS 100 SQL. We can easily reproduce it, steps are outlined below. The version we're testing with is 2021 PU2, we could try the latest version but I believe it will be the same issue (I don…
  • eBusiness Module email creation locking system

    We have just upgraded a client to Sage 2022 with eBusiness. We can't submit an order from eBusiness to Sage as it locks up during the email process. The same thing happens during the "forgot my password" process. We found an old document about Chilcat…
  • Summary Package Tracking Inquiry - Bad Request Error

    Hello, Recently, when we are using the "Package Tracking" button in the "Summary Package Tracking Inquiry", it does not show the tracking information anymore. Rather, it gives a 400 Bad Request Error (please see the screenshot below). Can anyone advise…
  • 2022 - operations management module - scheduling

    if anyone is running this module, could you post some scrennshots of what the scheduling portion provides?
  • Scrolling in Lot/Serial Not Working

    v2021 a recent upgrade from v2016. Standard. In Lot/Serial Inquiry if we find a serial number and then attempt to scroll to the next one using either the left or right scroll button it takes the user to the first first record in the file and not to the…
  • Data Explorer Freezing

    The people in sales use the Item Quantities by Warehouse View in Data Explorer in Inventory a lot and numerous times during the day it will freeze up and become unresponsive and the only way to fix is to close Sage 100 and restart. Has anyone seen this…
  • Production Management Breaks Visual Integrator Export Ability: Error 88 in program VI_Export_UI.PVC at line 1001

    There seems to be a bug in VI EXPORTS when Production Management is installed. So far as well can tell it may impact the ability to export any data through VI though the KB only mentions certain tables. For example, if I try to just export an AP vendor…
  • Lot/Serial Number being populated on Random FIFO Item Codes during Physical Count Entry in Inventory Management Module

    Has anyone seen this before? The Lot/Serial Column, which is normally blank for a FIFO Inventory Item Code, shows a random serial number, from a random Serialized Item Code (in our case this serial number that's showing up really is a serial number of…
  • ERP for Manufacturing and Distribution Company

    Our business is divided into two categories. One side is Manufacturing for military packaging. We have all types of paper boards and other packaging materials. We may start out with an inventory item one size, use part of it and end up with a finished…
  • Connecting to local Database from remote web server

    I am trying to connect to my local Database from the webserver but i get Fatal error : Call to undefined function odbc_connect ( ) in -/-/-/7001238/ web / s / sage2 . php on line 15" Any help on how to fix issue. Here is the code i used to connect…
  • Inventory Requirements Planning (IRP) Missing Features

    Development plans for IRP? When will IRP include Projected Demands and Pull In/Push Out like MRP? When will IRP blow through multi-level BOMs? When will there be a Scheduling module for Production Management? IRP is not a full replacement…
  • Part not updating in inventory after invoiced from work ticket

    We are having an issue with a part not being updated in our inventory after a work ticket is invoiced. We can manually do an adjustment but there is another issue with a button greyed out. This is for Sage 100 v2017. Any help would be appreciated.
  • Issue with Last Receipt in Inventory Inquiry and Maintenance

    Hi all, I'm having some issues with accuracy of the Last Receipt field in Inventory Inquiry (Under "Purchases" in the "Main" tab). For some items, its correct, for others its not (it'll show the last receipt date as a shipment that was not the last…
  • VERY SLOW (Two minutes!) response when Checking for Duplicate POs on AR Invoice History in 2019.2

    Have a client I just upgraded to 2019.2 from 2016. They are checking for duplicate POs during SO entry and have one issue - they had it set to check open orders and AR Invoice History. This saw basically no delay on the 2016 version. With the AR Invoice…
  • search by alias number within Item Inquiry / Item Maintenance?

    Is it possible to search by alias number within Item Inquiry or Item Maintenance? How?
  • Inventory Module

    I keep getting the following when trying to do a trans. entry/transfer? I cannot figure what this is and it is keeping me from doing anything in IM due to this pop up? Your support is apprciated.
  • Has anyone used JOScan on the recommended Windows 10 Quest Tablets?

    We have had nothing but issues with the Windows 10 Quest Tablets simply getting around in Windows 10 OS and especially with the JOScan screens. Seems the JOScan app was made for and worked well on the Intermac scanners, but doesn't work smoothly on…
  • StarShip SO Rate Quote Apply

    Has anyone else had problems with StarShip Rate Quote actually applying to your SO? When we use the Rate Quote button in SO Entry we go into the StarShip Rate Quote screen and Rate Shop. When we choose a rate and press the Apply button it brings us back…
  • Quantity on Sales Order Variance

    I have been noticing that the quantity on Sales Order in the Item Inquiry Tab 1 "Main" screen and on Tab 3 "Quantity" screen does not match with the amount on Tab 6 "Orders screen. I have noticed that there orders appear on the "Orders" screen that are…
  • scanco & scanforce

    Anyone have a recommendation for Scanco or Scanforce? We are looking at both products.
  • Sage 100 vs MAS 200

    I recently discovered that MAS 200 was replaced with Sage 100 and we will be upgrading in the next few days. Can someone tell me what the differences are?
  • Applying Product line to Multiple items

    I am in the process of marking some item in our system as discontinued by changing the product line. My product line is ZZZZ and I have changed the product type from finished goods to discontinued. I've also checked the box to make it inactive. My problem…
  • Extended Item Description the item after checking 72685 in knowledge base

    Hello in the 72685 case, there is some instruction to solve a problem. I did check already and apply the new formula in the indicated fields. However, in one computer that use windows 7 PRO, the description does not show when we click Print item description…