• Sage 100 2020 6.2.0.1

    How to delete a line item in a sales order invoice that has been pulled through from standard sales order. Sage Advanced 2020 6.20.0.1
  • Cannot get Zero tiers to remove

    I'm trying to use the inventory utility remove zero costing tiers and it's just not working on certain items. I tried seeing if there was missing data in DFDM in IM_ItemCost, seeing if there was any cost or quantities in crystal by going out several decimals…
  • Magento does not capture orders after payment

    I am using Sage as the payment method (which shouldn't matter anyway). Sometimes my installation of magento (1.9.1.0) will take the payment but will not create a new order. So basically, the new customer is created, but no order is assigned! So I will…
  • Proper transaction for raw material, shipped, processed off-premise, then shipped back for assembly

    Hi everyone, Could you share your experience on how to deal with a flow of goods like below? Raw material is shipped to a vendor the vendor processes it, charges service fee, which becomes a finished goods, then they ship it back the returned…
  • error 200 sy_service.pvc 465 in Receipt of Goods

    Client began getting this Friday, whether including an invoice number or not, when they get to the Totals tab. Rebuilt ALL PO files. Rebuilt GL_Bank File, since it was mentioned in the INFO on the error. No luck. Anyone know any more detail about this…
  • Is it possible to have 2 different companies open at the same time?

    We have several different companies within Sage 100 (Advanced 2017 v.5.40.1.0), but is it possible to have 2 companies open at the same time? I know I can keep different modules open at the same time (sales order entry, item maintenance.) For example…
  • Issue with duplicate shipments, same order, within minutes of each other

    I see there was an issue with the same sales order being shipped more than once without updating prior to 2019 (6.10), but I have a client on 2019.4 that this is still happening to for JUST one user. They have a LOT of users, so I'm gathering the keystrokes…
  • Intracompany transactions

    Hello, I am very familiar on how to post intercompany transactions but not with intracompany. I am hoping someone can assist me. My business for privacy is called ABC. ABC has 3 locations, WV, KY, TN. We utilize the WO module to purchasing, including…
  • purchase receipt journal and Pucrhase invoice journal not matching

    Hi, I have a purchase receipt entry with single line item, but if I check "Journal" accounting impact- It has fired 2 stock JV's with different amount. couldn't trace the problem. Can anyone help me out!!
  • RECIEPT OF GOODS INVOICE - SAGE 100

    For some reason quite often when i do a receipt of goods invoice a few days later the invoice shows for $0 with lines "0" invoiced. I do multiple invoices in batches and i always make sure that the quantity being invoiced matches what we received and…
  • Message "The physical count entry data entry files are in use. Unable to update"

    Users are getting this message with increased frequency. At first i just assumed it was due to, as the message says, someone else being logged in the entry files. However, I am checking and am not seeing anyone in that system. The user is able to process…
  • Work Order Completion Transaction- Qty entered exceeds Qty Remaining to be completed.

    I hope someone can point me in the right direction. We have a W/O with 1 Qty Ordered and 0- Qty Complete: We went to enter the Completion Transaction and received the following message Thank you
  • Duplicated PO Receipt numbers

    We just upgraded to v2020.1 Premium. We had two users entereing ROG's, each in their own batch and when they selected the Next Number button, SAGE assigned the same receipt number to two different transactions, one in each users batch. Has anyone else…
  • Associated PDF's in PO > Receipt of Invoice process

    Can associated PDF's be added during the PO > Receipt of Invoice process similar to the process use in AP > Invoice Data Entry?
  • PO Order Amount vs Invoice Amount are different after posting ROI for Misc Charge Codes

    Running Sage 100c Advanced v2019.2 Misc Codes are set to Non-taxable (NT) and PO is set to NONTAX tax schedule. 1) PO created with a miscellaneous charge code for $200 2) Do a ROI for a total of $210, but change the miscellaneous charge code extension…
  • Converting a sales order to a purchase order

    I cannot create a PO from a SO for certain items, I keep getting the following error message. 'No purchase orders were generated for this sales order. Review your entry before generating the purchase order.' I have checked in item maintenance and there…
  • Prevent Back Dated Document Dates?

    I know when posting say, an SO Invoice Batch, you can't post to a closed GL period, but is there anyway to prevent the users from entering a DOCUMENT date (SO Invoice Date) if the document date falls int a closed SO period? Thanks!
  • Sales Order Item Default Unit Cost (Lot/Serial)

    Does anyone know where the default unit cost for a Lot item on Sales Order comes from? When entering a quote (prior to distributing to quantity ordered to one ore more lots), the cost for the line item has a default value and its not clear when investigation…
  • Transaction Entry

    When issuing items to a job in Sage 100 Advanced 2018 either through the transaction entry or by costing it to a job through a purchase order I've noticed an issue at times. If we go to remove the item from a job by using a negative quantity depending…
  • How to turn off message about printing invoices when posting Sales Journal?

    We just upgraded from 2017 to 2019 Sage 100cloud. Now when we post invoices using S/O Daily Sales Reports and Updates, we get a message "Not all invoices have been printed". We didn't use to get that. I poured over Role Maintenance and S/O settings…
  • P/O Receipt of Invoice Memos update to A/P Invoice History

    Desire to attach PDF of Invoice paperwork to Invoice when Raw Materials are received. In P/O Receipt of Invoice, there is no Memo icon for Invoice Number. Per Sage Support, you can not create a Memo for the Invoice while in P/O and it flow through…
  • VI SO import "test" error: You cannot use a credit card or ACH payment when credit card of ACH payment type is not set up

    (Posting this in case it might help someone in the future). When an SO import job was run, it worked fine, but when clicking the "Test" button the above error message caused everything to fail. Cause: SO# 0000000 existed in SO history. Deleting…
  • Customer deposits / prepay SO

    Has anyone heard of a new "better way" to deal with SO prepayments / deposits? I am hoping one of the new click-to-pay features (Paya / APS...) might have something to allow payments from an SO (not just an invoice) but I have not found any such reference…
  • Shipping Data Entry updates batch even on a cancelled shipment?

    I am in the process of testing the upgrade to version 2019. I go into Shipping data entry, start a new batch, start a shipment, review it, then cancel out of it without clicking Accept. But when I go back into Shipping Data Entry and my batch window…
  • Why is our WIP account balance a Credit and growing each month with Manufacturing/JobOps module

    We are on Sage 100c Advanced v2019.2 with Manufacturing/JobOps module v2019.2 (6.10.2) Our WIP account is a credit balance and growing each month since we began using Manufacturing Module. The Daily Parts Usage Register is posting mostly Debits to…