Sage 100

We have numerous SKUs with a reorder point of 0 and most are treated as special order product. We often find that special ordered material arrives from the vendor only to find out the customer cancelled, the SO was deleted and no way to look back at transaction…

Several versions ago we were able to void a credit card authorization on a sales order but haven't been able to get it to work on Sage100cloud Advanced 2019 Version 6.10.2.0. We are using Paya. I have confirmed that the Library Master, Security settings…

With raw materials and shortages we have found that we are shipping more shipments leaving a backorder in our system than ever before. Historically, shipping would go in and print a new ticket with the backorder and keep it until it could be filled. Our…

We have a client who has a customer who wants a packing list for the items that are in each box shipped for the order and not the whole order on the packing list. Does anyone have a similar issue?

We have some items where the Sales UOM is EACH and standard is KG. When adding these items to a sales order, the sales quantity shows as EACH however the price is coming over as the standard price x the KGs per EACH. This only occurs for a handful of…

First off, our ultimate goal is to look at an Invoice in AR_InvoiceHistoryHeader and Detail and know what the Landed Cost is. The Purchase Order Module's History Files does a pretty good job of tracking Landed Cost History by Receipt Number. However,…

We are running 2019 100c Advanced. From time to time when entering a new SO the Order Total on the Totals tab is zero, while the total on the Lines tab is correct. Oddly, the system allows the SO to be saved in this condition! To correct the imbalance…

Most but not all Backorder lines are incorrectly calculated based on the Order Qty but should be Backorder Qty. As a test, I copied the Live company into a test company at the end of our shipping day just before running Daily Sales Reports and Updates…

We just upgraded from 2017 to 2019 Sage 100cloud. Now when we post invoices using S/O Daily Sales Reports and Updates, we get a message "Not all invoices have been printed". We didn't use to get that. I poured over Role Maintenance and S/O settings…

Is there a way to get Sage 100 to Display the Value of the Items in each box when doing Shipping Date Entry? This would be for internal processing only. We're able to print out a packing list per box and indicate its contents, but we still need to manually…

We are having an issue where line items are being deleted from active sales orders either manually or via our pick/allocation process. We can see these deleted line items in Sales Order History, but is there a table with history as to when/who deleted…

As we use Sage 100 not Sage 100 contractor, and since AIA forms don't integrate with anyone thanks to copyrights, we have to use SAGE like normal to track inventory and revenue through invoices, but those invoices don't get mailed. To keep our accounting…

Hello all, I am trying to find a way to solve an issue that I have with how the Quantity Available field is displayed in Item Inquiry. It's kind of a difficult issue to explain but I'll try my best here: Lets say I have 300pcs of an item On Hand.…

We have a client who would like to create an invoice for items that are scheduled to be shipped later. Any thoughts on how to accomplish this?

We have many sample orders that go out at no cost. Is it best to have one master account, then add shipping locations for each order? What is the best practice for keeping an inventory of those items?

Sales department came into accounting and wanted to know if they could take 3-5 different sales order numbers and merge all orders into ONE sales order? Any help would be appreciated. Thank you, Charlene

For example: Sales order has 3 line items. 1st line item is shipped and invoiced in full. Backorder is automatically created. Line 1 does not appear on the backorder nor on the backorder invoice. How could I add all previously fully shipped line items…

Currently, we're on Sage 100C 2017 v 5.4, this was a recent upgrade from v 4.9 last September. One of our user is noticing that deleted orders in the SO Shipping Data Entry batch is showing up in the SO Invoice Data Entry batch that is billing to the…

Is there a way to have a Miscellaneous Item automatically appear on Sales Orders for specific customers. We want to use a Miscellaneous Item "charge" for our online retailers, sort of like a drop ship fee. If not what would the best route be? We want…

We are just now upgrading to Sage 100 2015 from (MAS200) version 4.4. We had the Sales Order add-on 1067 which allows multiple ship to addresses in Sales Order. In other words, each detail line of the Sales Orders allows a different ship to code for the…

We never had the opportunity to use the Copy Sales Order feature, and today we did. Everything populates except the detail lines. Any ideas? Thanks P.park