Sage 100

We are on Sage 100 Advanced ERP 2014 (v.5.10.1.0) and are running in to a semi-common issue in Cash Receipts Entry. I am not sure exactly how this happens but probably once a month we will attempt to receive payment for an invoice, but it will appear…

Once every 1-2 weeks I rebuild all sort files and am wondering if I should also be rebuilding the key files? Is there any risk/downside to rebuilding the key files? Also, when I am running the utility do I want Integrity Check and Optimize File checked…