• VI Job for Inventory Adjustments

    Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…
  • AR Invoice Adjustment not reflected in GL

    Hello, I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
  • Error processing credit card refunds

    We have an issue where we have a completed invoice that was paid for and the product was shipped, and now the customer wants to make a return and have the funds credited back to their card. When we attempt to process the refund in Sage we get an error…
  • How do you process credit card refunds for a closed invoice?

    We have an issue where we have a completed invoice that was paid for and the product was shipped, and now the customer wants to make a return and have the funds credited back to their card. This seems pretty common scenario but is one that is rare for…