When do you typically run the Remove Zero Balance Invoices utility...
We have sent invoices @ $0 to customers several times lately.
Regards
Hello.. we are using Sage 100 2022 couple of our users are having trouble viewing item history via S/O Lines tab. When adding a new line item then hitting F2 key the item list doesn't show however when I do the exact same the list appears..
Please…
We somehow voided the same check twice on different days. Can the duplicate "void" be reversed/deleted?
Can a Credit be applied to a Sales order or only an invoice?
Any explanation of best practice would be appreciated
I would like to change the sales rep assigned to an invoice. I see that the field is open if I go in through AR/Invoice Data Entry/Adjustment (similar to making a due date change) It doesn't appear to actually change the sales rep assignment. Has anyone…
I am trying to apply a check from a Vendor because we closed our account and will no longer be buying from them. We had a credit on the account, so the vendor sent us a check. How do I remove the credits on the account so I can make the Vendor inactive…
Can I change the bank code for an ACH payment that was made? It was booked into the ACH account but it needs to be moved to the operating account. Is this a possibility?
When a customer over pays and a pre-payment is created, is there some type of document created that I can send to the customer reflecting this?
Can someone tell me how to remove finance charges from a customers account? I will say upfront that I have been in sales for many years and was recently given AR with no training so I am learning as I go here... I did go in and turn off finance charges…
Not sure what to even look up in KB to undo/solve the problem.
A customer has a balance due on an invoice on their statement that should have been completely paid.
I applied check payment to a customer invoice but it only applied the $1.50 discount and…
Currently we use payroll for expensing the labor expense on our setup. There was an automatic offsetting journal entry that would zero out the expense for the labor transactions added to an S/O. When WIP got turned off the offsetting transaction for the…
I am new to Sage and need to delete a couple JE's that were in the previous (March) period-I have figured out how to reopen the period- however only 1 or 2 have deleted-the others tell me that they can't be deleted until all information is removed from…
Hello.. So I created a PO with an inventory item xxx which had a qty of 25 then I had to cancel the PO.
The PO is no where to be found but when I go into the Inventory item xxx then go to Quantity tab I see in the on PO column still the qty of 25. I look…
We have had several clients complain about stranded amounts in the Payments Today field in the AR_OpenInvoice file since they have upgrade to Sage 2021. One client is having issues two to three times a week. In the past we may have had to fix this problem…
I reversed an old check and intended to adjust the invoice to reverse that as well, but found that the vendor is no longer on file. The invoice still shows up in the A/P trial balance report. How do I reverse this invoice if I can't access the vendor…
I am trying to correct some dating issues between transaction date and invoice date being in different years. I went through AP-Invoice Data Entry, using the incorrect date, and used the same invoice number with a negative amount. Then I re-entered the…
I'm trying to remove a credit card in a customer from being Primary however the Primary field is greyed out. The user has permissions to perform this task and even as an admin I see the same. Any suggestion
I keep 5 different non financial data accounts as well as a non financial clearing account. I planned to reverse the totals from the previous year as an entry on 1/1/2022. This works, but skews data in January. Is there another way to do this?
On the account…
We are on Sage 100c Advanced v2019.2
We electronically paid 2 AP Invoices with 1 E-payment. The second invoice should not have been paid against this vendor. When we go to reverse payment, the total amount can't be changed to reflect only the 1 incorrect…
Our bookkeeper passed away last week, I was trying to pay Friday checks, I accidently selected checks I did not want to pay, is there a way to unselect them. I have not printed checks.
I am not sure what category or subcategory to choose. I am new to…
Can someone explain the transactions needed to account for the following.
Business collects $50 from customer. Only $10 is taken as profit and the rest forward to the provider in the form of check. The business is only providing a service and not selling…
Each month I have a vendor payment reconciling in Accounts Payable. The invoice is dated for the 1st of each month, but the payment is the last day of the previous month. I have tried applying a prepayment to an AP Invoice, but when I look up the Prepaid…
how to reverse an accounts payable entry and remove both debit and credit from Accounts payable ageing.
We have hundreds, if not thousands of old quotes that had an expiration date of 12/31/5999. I would like to start deleting these, but don't want to have to go one by one. I tried a few of the utilities in a test account, but I'm not having any luck…
We purchase a number of items as a kit from our vendor and then sell each of the components as a seperate items. Currently we are doing this as a manual process of having each of the parts set up with a item number and then a item number for the kit,…
