• VI Job for Inventory Adjustments

    Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • Applying overpayment to progress billing

    A Client overpaid and was asked to apply the overpayment on another job, done easy peasy. How do I apply an overpayment on a progress billing without having to adjust the original contract amount to get a $0.00 balance on contract result?
  • A/R Invoices

    I have a dilemma with a client. Company has an a/r account with many outstanding invoices that have been "donated" to a particular client. However, the salesperson has done the donation and the owner has offset all of these "sales" by deducting them from…
  • How do you record a merchant account chargeback?

    I tried searching for answers to this issue, but was surprised to find that nothing addressed this not uncommon issue. We had a customer that was invoiced for a purchase and paid with a credit card. It turns out it was a fraudulent credit card. Recently…
  • Sales Tax adjustment when a customer takes a discount

    We have a customer who takes a 2% discount on their invoice regardless of when it is paid. How should we adjust for the reduced amount of sales tax? The payment is usually made in a different period than the original invoice month. We've already paid…
  • Reversing an Invoice

    Is there an easy way to populate the lines of a Credit Memo in order to reverse a wrongly posted invoice? We had some large invoices that were wrong so we want to back them out but it's very time consuming on these large ones. Thanks!
  • How do I clear out +/- 0.01 amounts in A/R and A/P?

    I have some customers & vendors that show +0.01 and others that show -0.01. How do I clear these out?