• VI Job for Inventory Adjustments

    Hi there, I hope you can help me. I created a job to import data for a positive inventory adjustment, and I need to specify the unit cost. We are using Scanforce multi-bin software, so we also need to specify the bin and lot. The issue is that the job…
  • FINANCE CHARGES

    Can someone tell me how to remove finance charges from a customers account? I will say upfront that I have been in sales for many years and was recently given AR with no training so I am learning as I go here... I did go in and turn off finance charges…
  • Positive Prepayment

    When looking up a customer's invoices under customer inquiry, there is a positive pre-payment. How can I fix this, and if possible can anyone tell me how that happens,so I can prevent it from happening in the future?
  • Moving an overpayment from one customer to another

    I have a customer that has about 10 different divisions in different states. I received a few checks today , and while applying payments i accidentally over received in one account. So now that account shows -$239.40 , however i need that to be transferred…
  • A/R Invoices

    I have a dilemma with a client. Company has an a/r account with many outstanding invoices that have been "donated" to a particular client. However, the salesperson has done the donation and the owner has offset all of these "sales" by deducting them from…
  • Prepayment in other account

    Hello I have a question regarding a prepayment that was entered under the wrong account and now the customer under the correct account was invoiced how do I apply that prepayment to the correct invoice?
  • A/R clearing positive & negative amts

    I have 1 customer but they have 2 accounts with us. One account shows a positive amount of $650 while the other is -$650. How do I journalize these to cancel each one out and take off my A/R aging?
  • customer invoice credit

    How do I reverse an already posted invoice to a customer in Sage100? I believe I have to issue a credit memo but cannot seem to figure out how this is done.
  • Adjusting Credit Memo

    We handle all invoicing through the SO module. I recently generated a credit memo through the RMA module. However, the credit memo should not have been created. I know I can do a debit memo to offset but I also know that that invoices and credit memos…
  • How do I process a return in Accounts Receivable?

    How do I process a return in Accounts Receivable?
  • How to handle overpayment

    Hello all, A customer overpaid on a check for three invoices. They want to short pay a future invoice due to this. How can we create a credit to apply to a future short paid invoice? Thanks! D.