• Customizing "Ship to Address" Field

    Within the Sales Order ----> Sales Order Entry Module, I am trying to add some customized fields related to "Ship to address" within the button itself. (Shown Below) Is there any way to customize the Panel shown above?
  • Price in Sales Order is different between Lines tab and Totals tab in Sales Order

    We created a Sales Order with a large number of line items. The Total Amount shown on the bottom of the window is correct. When we then navigate to the Totals tab, the Taxable Amount is a completely different number - inflated by almost $30k. We sent…
  • Applying a credit to a sales order for credit card customer

    Hi there! We have a credit card customer who had a credit on their account. The next time they placed an order, we wanted to apply the open credit before we ran their card through Sales Order Entry. We couldn't figure out how to do it, so we did a work…
  • Discount Amount in Sales Order Entry

    Hi Guys We seem to be having an issue on Sales Order entry where that when we enter a discount percentage it does not calculate. But when we enter a discount amount it does calculate. Anyone got any ideas why this is happening? See picture below …
  • Clicking tracing button leads to 404 - File or directory not found

    Multiple end users have called to report that when they click the tracking button within Sage 100 they receive an error page: 404 - File or Directory Not Found Is this a known issue and if so is there any eta on a resolution? Is there any workaround…
  • Sales Order that is invoiced and in History, still shows in Sales Order Entry

    We have 1 sales order from a day that is invoiced and in history, but still shows in Sales Order Entry. All the other sales orders that were invoiced that day are showing in history fine and have been removed from SO Entry. Even the the Line Items have…
  • Sales Orders Disappearing

    We have run in to an odd issue with one of our workstations, the user would enter a sales order, accept it and later it was not shown in the system but the sales order number was shown as having been used. No record of it in SO_SalesOrderHeader, Detail…