Sage 100

I want to edit my shipping options in our Sales Order Entry however, I am unsure how to do this. Can someone assist? We are using Sage 100 Advanced 2021 and the current list is no longer valid and I would like to update it and make it easier across…

Within the Sales Order ----> Sales Order Entry Module, I am trying to add some customized fields related to "Ship to address" within the button itself. (Shown Below) Is there any way to customize the Panel shown above?

Hello, I am using Sage 100. I received an RMA about month ago and the Sales Order I thought was attached to it was either deleted or used by someone else. I wrote the SO # that was created in the "Generate Transactions" screen when initially receiving…

We created a Sales Order with a large number of line items. The Total Amount shown on the bottom of the window is correct. When we then navigate to the Totals tab, the Taxable Amount is a completely different number - inflated by almost $30k. We sent…

Sales Order Entry person created an account. Bill-to and ship-to set up as same address until she received the correct bill-to. In the meantime, she entered a sales order with the addresses as the same. Received the correct bill-to, updated in customer…

We are testing sales kits and placed an order originating from our e-commerce site. The first batch of orders failed because the explode kit items field was set to 'Never'. I thought this was my issue, but the kits still have not exploded after altering…

I was attempting to create a VB Script (to be executed via an External Link button) that would update the billing address within a sales order from the customer's AR address. Currently our admins do not have the ability to manually change a customer's…

Over the past few weeks we have been having issues with the "Extended Desc" box being UNCHECKED on a Line Item in Sales Order Entry, even though the Item Code DOES have and Extended Description. Just a couple weeks ago (January 25, 2022) we were able…

Hi there! We have a credit card customer who had a credit on their account. The next time they placed an order, we wanted to apply the open credit before we ran their card through Sales Order Entry. We couldn't figure out how to do it, so we did a work…

Hi Guys We seem to be having an issue on Sales Order entry where that when we enter a discount percentage it does not calculate. But when we enter a discount amount it does calculate. Anyone got any ideas why this is happening? See picture below …

Hi, We are working on a requirement, where we have to update the UDF field for the existing Credit Card Payment records with the last 4 digits of CC before the user clears off the CC details. I am trying to code the same in the VBScript, the Post Validate…

Every so often while entering the lines on a sales order one of our salespeople will mistakenly put their ordered quantity in the backordered qty column. This can prevent a pick sheet from printing, or at the least our various reports for ordering and…

Multiple end users have called to report that when they click the tracking button within Sage 100 they receive an error page: 404 - File or Directory Not Found Is this a known issue and if so is there any eta on a resolution? Is there any workaround…

We have 1 sales order from a day that is invoiced and in history, but still shows in Sales Order Entry. All the other sales orders that were invoiced that day are showing in history fine and have been removed from SO Entry. Even the the Line Items have…

Hello, I am currently trying to add Ship Via to the Address Panel of Sales Order Entry. I was wondering if I could do this using a UDF or an external link. Or if anyone has any other suggestions that would be great. Regards, K. Anderson

Is there a way to differentiate between INTERNAL and EXTERNAL comments when entering a Sales Order? We have some comments that are needed for our shop and shipping employees to appear on the Picking List and some comments that are for the customer and…

We have run in to an odd issue with one of our workstations, the user would enter a sales order, accept it and later it was not shown in the system but the sales order number was shown as having been used. No record of it in SO_SalesOrderHeader, Detail…

It appears to be user related as when someone else accesses that sales order or a new sales order, the column is visible. The affected user cannot locate the column; it doesn't appear when you scroll all the way over to the right on the grid and it is…