• Change AR Aging from Invoice Date to Due Date

    Our company has decided they want to change the AR Aging Invoice by Invoice Date to Due Date. Is there anything I should be aware of or need to run after I change the option? I would assume there is some utility I need to run that will recalculate the…
  • Is there a facility within Sage 100 A/R to document or log customer communications by past-due invoice?

    We desire to document customer contact/communications regarding specific past-due invoices in Accounts Receivable. Is there a facility to do this at the invoice level? Frequently, we receive verbal confirmation from a customer that a past-due invoice…
  • How to make new customers appear in drop-down menu?

    When we had Sage installed, all of our customers were imported into the system. When I start to type in the 'Customer No.' field, a drop-down menu appears with predictions of those customers. However, when I add a new customer, I have to click the magnifying…
  • Auto allocation

    Is it possible to enable auto allocation of customer receipts to customer invoices in sage 100 v 7.00.209..
  • Sage 100 - AR Customer Inactive Reason - Authorization

    Sage 100c - Ver 2020 AR Role is able to change the status of a Customer to Inactive. However, AR Role is unable to access the "Inactive Reason" this feature is greyed out. (The feature is available to Admin) So far, I have been unable to locate…
  • AR Delete Customer Utility Doesn't Delete History Files

    I wanted to see if anyone else is having the same issue. We are running Sage 100 2018 Advance update 5. I just ran the AR Delete/Change Customer utility and deleted over 1800 customers. I had the utility set to delete "ALL FILES", which should have deleted…
  • Misc Item and SO module

    Hey all, I'm a recent new Sage 100 user and have experience some problems with misc item charges in SO module. A client is worried that we are not charging the customer on fees in a timely manner. Whenever a product is approved we must charge them…