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  • Runtime error '2147220991 (80040201)' The VSPrinter control is empty (no document to translate)

    Good day, Can I please get some information and assistance on this error. The error is only on one of our companies. I have tried the KB Report - Solution ID: 200123133446890 but with no luck. It only happens when trying to print to A Customer…
  • Status 2 Disk Error

    Good day, I would like to know why this is happening to a company I restored first one month and then I restored an older copy. It works 100% and it rolls over. Then when you get to the last month it gives the same errors every time. How would we be able…
  • Disk filling up with BITXXX.tmp download files in Downlaod Path

    Hi, I'm running V28.1.404 Update 1 on a Windows 10 machine with a 1TB SSD I've just started getting "Drive Full" messages. Using Treesize, I've found the path "C:\ProgramData\Sage\Shared\AutoUpdates\v2\Sage.UK.SBD.Accounts.Line5028.0.226.0en-GB…
  • Troubleshooting assistance and step by step guides for known errors

    Good Day community, Do you need help resolving an error in your Sage 50cloud Pastel Accounting software? We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…
  • Top 10 trending topics - July 2021

    Good Day community, Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function? Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
  • Grayed out fields on Point Of Sale 19.0.2

    Hello, I have a challenge with one computer which has grayed out other field on POS on invoicing, quotation etc. the grayed out fiels are Quantity, Description, Ex price and discount basically only code is the only field which is not grayed out. I haved…
  • Sage 50 sends 9 1/2 year old VAT report to HMRC.

    Hello there, Have had Sage for over 10 years and until MTD very few problems. 1. would not communicate with HMRC, sorted. 2. All VAT reports prior to MTD have disappeared from view 3. And this is good while sending what was supposed to be the…
  • Status 22( A File in your company databas has become corrupt... File (Euro Codes - Acceuro.dat)

    Hi We were having an error on a company pastel file in version 18.2, Error Code 5 - Invalid procedure or call argument) We then loaded the new Sage 50c(Ver19.2) and tried to open the company in the new version. We now get the following error in Ver…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • Sales Order (Number) Due Date Error

    FormerMember
    FormerMember
    Hi, We have a couple of error's against Sales Order (Number) has due date earlier than Sales Order date which we cannot resolve. We do not enter Due Dates on the Sales Order but there are these few errors which we cannot resolve even when going in and…