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  • Year-End Wizard Begin Close (Not Responding)

    I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…
  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • January 2021 is around the corner – are you prepared for year-end planning?

    Out with the old, in with the new – January is almost here. Now is the time for year-end tax planning. Most of us will look back at 2020 as a year of “new normals” with COVID-19. With that in mind, you need to be even more focused on year-end and the…