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  • Unhandled Exception Error number 0x80040702 Description: Failed to load DLL: a4winst Setup will now terminate

    Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…
  • Phone allowance benefit

    I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…
  • Anyone else having issues generating customer tax invoices? Page times out

    We have been unable to generate customer tax invoices via the "Add tax invoice" function for 2 days now. When entering the customer name, or selecting from the list, the customer lookup in the background gets stuck and never resolves to bring the info…
  • Pastel Partner 18 - Customer Open Item History Report vs Match open item

    Good day, I have a problem that I can't resolve. I have a customer that is up to date with all the payments. But when I view the open item history report, it show that there are a few unpaid invoices. When I investigate this by Match Open Item, there…
  • Sending of letters out of Pastel not working - no 1000.pmd file created

    I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…
  • Terminating Error

    Good day, Please assist, how can I fix this error? When I try to add my payments from bank manager to the cash book this keeps happening.. I could do my receipts just fine? This is the Pervasive Program I have running currently. Please…
  • Bank Feed

    Hi, We're having trouble connecting our bank feed. We had it connected a year or so ago but there was a technical issue and it disconnected. We've since tried to re-connect by selecting our bank and account type, but upon clicking continue on the…
  • Run-time error 401

    Good day. Please advice on the following error when opening Pastel Sage 50c. Run-time error 401: can't show non-modal form when modal form is displayed. And when I click OK, the following error pops up, Pervasive Error Code 94 while accessing P:\Custom…
  • Roll Over / Year End Issue

    FormerMember
    FormerMember
    For some reason, when processing my roll-over/year end, it has rolled over into my current year, despite me having creating a new company for the new year. Any one that can help me get my previous year back to where it belongs and try this roll over…
  • Sage Drive

    HI, is Sage Drive completely down or is it just me? I've checked https://trust.sage.com which does say the service is unavailable but I have not been able to get online for over a week! I cannot find any alerts or announcements , I'm getting no response…
  • Has the web site/system crashed?

    Was having report issues - now CANNOT LOGIN? Getting: We are sorry to have to tell you this, but you have just experienced an error. I have eMailed [email protected], BUT DON'T EXPECT A RESPONSE BEFORE AT LEAST 2 to 3 WEEKS???…
  • upgrade to 17.1 did not complete - can i uninstall and go back to 15.1

    we upgraded from 13.1 to 15.1 so we could upgrade to 17.1 - something went wrong with the upgrades. can i uninstall 17.1 and go back to 15.1? all systems are down and need to try to get this resolved to monday morning so everyone can work. please send…