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I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?

I have just realised that I recorded a payment to a supplier twice in error last September, it has already been included in my last VAT return and I have no idea how to delete it/correct it. Any help or suggestions would be appreciated.

Hi, everyone. I paid money to the supplier for the service. A month later, the vendor was unable to perform the service on this invoice and mailed me a check for the full amount of the invoice. I need to deposit this check into the Funds to Deposit…

Hi, I'm relatively new to Sage, so I appreciate I maybe don't have the best understanding of how the system works, but I'm trying my best to get my head round it. I seem to have made good progress the last few weeks. Feel free to correct anything…

Grab a coffee, get logged on and join us to learn about the Customers' Refund and Write offs options in Sage 50 Accounts. This event has now taken place but you can catch up with a recording >

Hi All, I posted an AR Refund Entry that is using Cash Payment, No Bank Code, use Cash Account instead. It does not have a Bank Code so I cannot use the Reverse Transaction from Bank Transaction. Any other way to reverse this refund? Thank …

We paid an invoice three months ago by paper check for say, $100. The check didn't arrive to the vendor, and so we then paid the invoice by ACH for $100. The ACH cleared, and then they also received and cashed the check. When the vendor realized they…

If you've received a refund from a supplier, it's easy to record this using the Supplier refund option. If you've already received a credit note you can allocate it straight away, or alternatively simply post the refund and allocate it later. Find out…

We received a $ refund from a deposit we made on a water meter. We originally coded the full cost of the meter to a job. How do I record the cash refund we received back to our checking account & also credit the job cost the amount of the refund? Thank…

If you're a limited company and a subcontractor and you've requested a refund of CIS deductions suffered from HMRC, you should record any money received in Sage 50cloud Accounts to update your bank and CIS Tax Withheld nominal codes. Find out how >

I ordered Sage50 on December 2nd. I contacted customer support to cancel my subscription the day after, which was well within the 60-day money-back guarantee, but hours and hours of wait to end up speaking to nobody. I haven't even use the activation…

I paid someone who's not listed as a supplier in our Sage 50 system and entered it as a bank payment. Then the event didn't happen and they have refunded me the full money. I've googled around and seen plenty of examples as to how I can enter a refund…

Looking for some direction please. I have a client who was to attend an event and paid the invoice in the current fiscal year. Because of Covid the event was cancelled. The event refunded 1/3 of the payment (direct deposit into bank account) and has…

I have some refunds to enter in two parts ie the refunds will take place at 2 different dates. The initial invoice was either paid in full or partially paid by the customers. This is what I have done so far: 1. Invoice raised for £500 for Accommodation…

Not sure how to enter Corporate income tax refund from prior year. Would this be a general journal entry and if so which accounts make sense? I am total accounting newby so pardon the simple question. If it were up to me, I would just call it miscellaneous…

If you need to refund a customer, for example, if they return goods, you can record this by posting a credit note and using the Customer refund option. Read more >

Our water company reviewed our bill after much discussion and has refunded us a large amount. They did not send a refund check, but have credited our account. I want to continue to record our water bills in Sage even though we will not actually be paying…

We were told in September that if we did not upgrade our 2018 software that we would have problems and not be able to receive support. Essentially after many emails, we reluctantly decided that even in a slower economy that we would spend the $3500…

We use the Pensions Module and when using the assessment tool opted out an employee and arranged a refund of their 1st month pension contributions. This then updated on the employees payslip. However when viewing the payslip i noticed that the 'Total…

Hi I have refunded a customer via a bank payment and logged within Sage (not via the customer refund process, just via a 'bank payment') and reconciled . However, I have now created a credit note which I wish to enter into the system and allocate against…

A member of staff has requested a rebate on their national insurance. They went over the threshold in month 1 and have been under during the following months. I've never had a refund requested previously, please can someone advise. Thanks in advance…

I have a supplier bill that was paid in full in a previous VAT quarter (2018 Q4) and therefore r econciled. However, the supplier has given me a part refund on that payment in Jan 2019 and I'm wondering how to enter th is refund into Sage 50? FYI we…

Hi, How do I enter receipt of tax refund due to S458 relief on tax paid on a Director's loan please? Can provide more info if needed. Thanks

I want to post a supplier refund for a cost which I posted in Sage One as type "other payment" i.e., there was no invoice from the supplier. It was a service I purchased online which I didn't fully use so the supplier has given me a part refund. The refund…

Posting a customer or supplier refund is a very common procedure. In most cases, this is easy to do in: Customers: Customers > Refund. Watch the video >> Bank > Customer refund. Suppliers: Customers > Refund. Watch…