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  • Entry for CEBA Payback of Forgivable Portion after deemed ineligible

    Hello, I am looking for an entry to clear -20000 balance in the 2622 CEBA loan account payable for the amount of the forgivable portion that we previously claimed as income in 2020 but were later deemed ineligible. We have repaid the loan, which account…
  • Fiscal Year Errors

    Hello, We're having a problem on O/E Shipment Entry function and could anyone please determine what could be the cause? Is it related to license expiration? Error message: "Invalid input. Cannot determine the fiscal period for Shipment Date. Enter…
  • New Company Car Purchase and Depreciation

    Hello there. I have two questions. Question 1 I have purchased a new company car and financed all of it thru a bank. I would like to know how to properly show the asset in the system and set up the payments for it with principle and interest. …
  • returned item shows as received on PO

    I have a PO with returned item still showing as received. 15 ordered, 20 originally received, 5 returned, 15 invoiced The PO shows the goods receipts for the 20 and (5), GLs are debited and credited as expected and inventory is correct. However, the…
  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • GL Statistical Accounts

    1. How do we clear GL statistical accounts in Sage 500 at yearend 2. Can we use GL statistical accounts in Sage 500 for budgets
  • Invoice Batch List behavior

    Good morning! Our accounts payable clerk has reported an odd behavior in a single company when she enters a record into a batch using the Invoice Batch List. Clicking the 'Add' button does not progress to the next blank record. Instead, the button changes…
  • Waiting On bill

    I have a few invoices that were paid or partially paid with waiting on bill selected and I am not able to remove it. How do I deselect 'waiting on bill' without having to delete the payment then uncheck the box and reentering the payment?
  • Entering historical data / how to get in historical mode

    I am moving from QBO to Sage50 and am attempting to input transactions for 2020-2022. When I attempt to do this, Sage tells me I cannot because the date is not in a valid period. I JUST created the company but cannot find how to get into historical…
  • Assignment Question

    Tesses Tresses assignment Question From: Owners pay Hst owing to the Reciever General for the period ending January 31, 2024. Issue cheque $424 in payment The first picture is my question. Second is my Tax report. Third pic is so far what I have. Please…
  • Sage 300 2023 Web screen AR unable to create entries

    When choosing AR Batch or AR Entry via web screens, the page loads but the detail and optional grid spin incessantly, making it impossible to enter any data. IMPORTANT: log in as admin, we are able to enter data. See screenshot.
  • allow General Journal entries dated in the future

    Just got off Sage support where the tech could view my screen. In Sage I have always been able to create a recurring general journal entry in a time period that's to post i.e. for 24 months and into future years. In 2022 I posted recurring GJ entries…
  • Batches stuck as "in use"

    We have run into an issue a few times with both AP and GL batches. The status changes and is stuck on "in use". We check that there are no users in the batch, but the status gets stuck, we can't delete it or post it. The only resolution we are able to…
  • How to overwrite the sales tax using sdk

    We want to be able to write the Sales tax of a document back to sage using a third party application. From the .net dll, we have understood that the sales tax can only be calculated but not written to. But we want to know if there is any way we can edit…
  • Partial Payments/Decimal Quantities for Serialized Items

    We have a serialized item in our inventory (a cooling tower) that is currently the only line item on an open PO and has a quantity of 1.00. We have setup progress payments with the vendor, received the first invoice, and need to make the first payment…
  • Which direct payments method: direct deposit and pre-authorized debit are available in Sage 50 Canada?

    Sage 50 Accounting Canada allows direct payments: direct deposit to suppliers and employees plus pre-authorized debit for customers. There are two ways to do that in the program: EFT Direct (Electronic Fund Transfer) and Sage 50 Direct Payments (Beanstream…
  • Posting transactions in the future

    With the year-end approaching some recurring questions are: How do I post transactions in next year (2014)? What will be the repercussions of moving a year in the database? The good news is that Sage 50 Canada allows transactions in two fiscal years:…
  • Do I still need to advance my session date to a new year before writting a post-dated paycheques to my employees? - By Mauro Azzano

    There are many differences between the 2014 version of Sage 50 and previous incarnations of the Sage/ Simply Accounting software. This month, we’re going to highlight one of the changes that have been requested multiple times in the years I have been…
  • The more you know: Sage 300 ERP tips and tricks

    In this blog post, we wanted to share little tips and tricks that we here in support have picked up and want to pass on to you. How do I Get Real Time Posting in Inventory Control The only way to have real time posting to work is if in IC options…
  • Direct payments from within Sage 50 Canada (Beanstream upload)

    Our last blog post was about EFT Direct for Sage 50 Canada which is one of direct payment options available. Today’s blog will focus on the second direct payment option. You can process direct payments (for customers, vendors and employees) from Sage…