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One employee was missing a postal code. When the T4s were printed, no error was noted and the T4 printed correctly. When the data was exported, this one T4 slip was not included in the data and resulted in a discrepancy notice from CRA, which means the…

Is there a limit on how many invoices can be sent per day? I've asked this question several times through the chat feature and no one at the help desk can confirm. It used to be that I could email about 50+ per day and then the invoice emails would start…

I was trying to reconcile the Aged Payables to our General Ledger account and I noticed we were off by quite a bit. Then I noticed that there were transactions that didn't show up in the aged payables indicating that they had been paid but they only showed…

I have installed Sage 300 v2023.1 in a cloud server. Login using localhost/sage300 works fine. However, when I try to login using public domain name, the login screen appears but gives an error "Undefined" upon entering the user ID and password. Any suggestions…

I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…

Normally in Sage 300 when we create and post credit notes in AR, we can apply the credit note to a customer's invoice the next day. We created and posted a credit but on the following day it's not available to apply against an invoice nor does it show…

Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…

Hi, I need help in a bit of a hurry. I have entered several vendor bills using the incorrect ledger account. Do I have to unallocate all of them and re reconcile? The instructions say it can be done just through banking but I can't see a way to access…

HI, I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated…

This is the second month that I am importing credit card transactions using the new bank feed option. Last month worked fine. This month, after disconnecting and reconnecting the bank feed several times, it appears as though it is connecting, but a pop…

When trying to do quarterly payroll taxes, I received a popup stating an error occurred please see the log for details. The log message stated Exception of type ' System.OutOf MemoryException' was thrown. It doesn't seem to matter which state or return…

Hi, I encountered error messages "Unbalanced distribution 2 (Line 2) (25)" while importing a journal entry. Any ideas?

All of the accounts payable checks that were printed didn't post to Sage. The invoices that were paid by these checks cannot be found anywhere in Sage.

I receive the below error whenever I attempt to edit any active Recurring Invoice in one of the Companies in Sage 500. This is only recurring in the one company, the STax fields match available records in the SQL database, I am not the only user experiencing…

I am getting this error message when I am going to rename these items. Has anyone every encountered this? I've never seen it before.