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  • Accounts Receivable

    How do I clear this. Obviously, I'm not doing it correctly.
  • Payroll check not printing.

    I have an employee who's check is processed but will not print. It's a $0 check because it's all going to 401K but it should still complete the payroll process.
  • Auto withdraw expense that goes towards a job.

    I'm doing the bank reconciliation. I have a fee that is withdrawn from our account, but it is for a specific job. How do I go about charging that fee to the job plus being able to clear it from my bank reconciliation. I hope someone can help.
  • Limit on how many invoices can be sent daily?

    Is there a limit on how many invoices can be sent per day? I've asked this question several times through the chat feature and no one at the help desk can confirm. It used to be that I could email about 50+ per day and then the invoice emails would start…
  • Progress billing

    I am unable to enter the final payment for a project. The issue started when I posted the final payment on the incorrect month a few weeks ago under progress billing. In trying to correct the error, I went under A/R voided the invoice and voided the cash…
  • Recording bank interest

    I am new to Sage and have been cleaning up a big mess where I am working. Reconciling old bank statement. I know how to record interest in other programs but how do you record interest in Sage?
  • Navigating between GL, AP and AR

    I am wondering if it is possible to navigate directly between the A/P ledger or A/R ledger and the General Ledger. For example, if I'm looking at an A/P transaction in the A/P ledger, is there a quick way to navigate to the resulting G/L posting? And…
  • Adjusting Journal Entries

    I created a job invoice last year, but the total amount invoiced is less than the actual cost. Unfortunately, since the year 2023 has already ended and the financial statements are being finalized, I cannot make any changes to that year. The CPA suggested…
  • A/R Credit Balances

    Hello I have some credits in my AR account, customers decide to donate this funds to the school. What is the better JEntry to remove this credits from AR and take them to school grants? All this accounts are from inactive students, do I need to…
  • Purchase Journal not showing up

    Hi everyone! I'm taking a Computer Accounting course in our college and we are using Sage 50 the student version. I am currently working on a company that is given here in the book and when I attempt to create an invoice the purchase journal won't show…
  • Sage X3 - Creating Debit Notes against specific GL accounts

    Hi All! We're using Sage X3 in the US but I think this question would apply across all continents! We have been trying to build out a process for Chargebacks where Debit Notes are created that post against the AR account. Here's the scenario we have…
  • AR Receipt - Special / invalid characters in AR check / receipt field causing Bank Reconciliation issue

    A user entered a '[' within text in the AR Receipt Check/Receipt No. field which then caused an issue in the Bank Reconciliation. We are on version 2014 (300 Premium ERP) (Build 1) (Product Update 1). A posting by Connie H. in Sage Ideas database titled…
  • AR Due Dates

    Hello, I wanted to see if anyone had a work around for this issue related to retention and invoice due dates. Example: We have progress billing for November outstanding that has not been paid. In December, we are 100% complete with the job and…
  • Merge A/P and A/R

    Is there a way to merge two Accounts Payable or two Accounts Receivables that should be the same account, but are missing a word ie Ltd or Inc at the end?
  • Pending invoices

    Can I generate pending invoices in Sage 50. If so, how?
  • Remove invoice from AR Aging

    We have an incorrect invoice in our Accounts Receivable system from 2022. The invoice was created without an invoice number. I would like to create a credit invoice to remove it from the aging, but since it does not have an invoice number, it does not…
  • Duplicate AR Invoice Numbers

    For some reason I found a glitch where my 3-2 AR Invoice window has been producing multiple duplicate invoice numbers. They are about a month apart but it seems to have stopped. I have no idea why it did this and what the fix is? Anyone? Thanks…
  • AR AND CREDITS

    Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…
  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • How to record payment in Sales deducted from Employees' salaries?

    Hello! How to record payment in Sales deducted from Employees' salaries? I need to post bank transaction for the employee's net payment which is less the amount he has to pay for the company. Record payment doesn't give me that option. The Payroll…
  • Sales Order - Deposit Payment Type

    Hi, For one of our customers, we enter a sales order with the Deposit Payment Type of Pre-paid, but is there a way to see what GL account it is going to? I am trying to track from a previous order, and under the totals Tab that is where it mentions…
  • Batch date in Sage 300 is previous than the prepayment

    In October I applied a payment received as a prepayment. When I offset the payment I accidentally put Batch date as September, but the receipt date the same as the payment (October). My question is if it will affect the month end in September and October…
  • Bank Reconciliations - How can we find information from previous months reconciliations?

    We are fairly new to Sage 100. We upgraded to Sage 100 in March 2023 due to corrupted data in Sage 50. When we reconciled our bank accounts for March and April, unfortunately we didnt print out the reconciliation and the staff member that completed the…
  • Receive Money

    FormerMember
    FormerMember
    I am having an issue. Occasionally, FedEx will send us a check either for something they messed up, or when we dispute a charge. We don't ever make vendor invoices for these, they get received via the "receive money" screen and then selected for deposit…
  • lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…