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Will inactivating or deleting assets help make the program run smoother/faster? Our database has a significant number of fixed/intangible assets and running reports sometime takes a long time and I am sometimes booted out of the program. Our program…

Dear readers Does anybody know how to investigate a performance issue that obviously takes places in the X3 standard function ORDSYS.SYSTEME() ? Any help is welcome! Regards, Benjamin

Hello everyone, We are running into an issue where at random 2-3 users a day are not able to login to SAGE. They enter their passwords and the screen flashes and the closes. I've noticed that the module date is somewhere in 2015 when I catch a glimpse…

Hi all, I have problem opening any Sage 300 desktop form which just happen this week after windows update. The form still opening but the popup and error are annoying. Anyone know how to solve this? Thank you.

The slow performance within a module that I complained about last month seems to be cured by rebuilding the search index, but performance when opening a screen (eg. item inquiry) is quite a bit slower than 2018. (old thread: https://www.sagecity.com/support_communities…

hi i'm not a Sage user but i'm helping my client with a sage issue she is running Sage 50 quantum v2019.1 PC is a i5 7500, 8GB on a dell WS + mirrored HDD drives. Win10Pro v1809 Sage is ran locally on this PC, which she RDPs to from her mail PC…

Hi, TSService (32 bit) is constantly eating up the cpu even when timeslips is not open or in use. It's a fresh install on a new server since I was having the same issue on an old server so tried everything from scratch with a clean install. This is…

We're in the process of upgrading from Sage 100 2017 Standard to Sage 100 2020, and while I'm not clear on the details (the accounting guys take care of that) based on our license we apparently were able to acquire Sage 100 2020 Advanced free of charge…

Whenever we try to open the windows finder inside sage in order to locate a different form, the finder crashes. This also happens with exporting and opening the windows finder. We are using Sage300 ERP 2014 on a windows 2008 server.

We are planning to upgrade Standard to Premium based on the assumption that Premium is comparable (or not much slower than) to Advanced in terms of data input and reporting speed. Standard is very slow and painful to use, so our team needs better performance…

Hello All , Quick Question, Could Sage 300 cope up with a load 20-30k transactions per day? Thanks

we are running sage300 2017 with the latest PU. We are experiencing system freeze mostly when users are performing entries using OE. we have set the Day END to run using DAY periodic function instead of during posting, this still did not resolve the…

Greetings everyone, We are experiencing a lot issues with TimeSlips 2019 being unresponsive. When we go to look up and or enter timeslips, we have to wait a few seconds for the screen to populate. This is running from local network clients and also…

I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…

Anybody have any idea about the Sage 300 2018 PU4 PJC Performance? Sage300 v6.0 performance is fine but slow after upgraded to v6.5 PU4 (Sage 2018). The PJC UI always become “Not Responding” (But NOT hang). The result will come out 5-10 mins for each…

We recently upgraded to Sage 18.2 and have noticed a significant delay using Sage Desktop. Clicking on an application can take 5-10 seconds to respond and open the menu. Additionally, particularly in AP, clicking on Tasks takes an additional 5-10 seconds…

Over the past two days 2018 Sage 50 Accounting keeps freezing. After logging into the company I am greeted by the Customer and Sales screen. When clicking on any of the icons present, or using any sub menu item from the top menu bar, the screen goes completely…

One of our end-users recently changed from a physical 2008 terminal server to a virtual server 2012R2. Randomly during the day Sage 100 will lock up whatever they are doing. You're only option is to kill the task through task manager then log back into…

An end user has been reporting that the Sage software for her desktop has been stopping completely. This is not a new installation and she cannot determine the cause as it seems to happen almost randomly. The application will become unresponsive and then…

I've looked at many KB articles, tried some of the suggested fixes and I've also tried getting help from Sage Support, but I still have problems. Any assistance would be greatly appreciated. Scenario: I recently upgraded from Sage 50 Accounting 2013…

Although it seems this question is specific to AP Check Printing, I believe it is some type of technical issue or overlooked setting: One user, using Windows Remote Desktop Connection , experiences a crash when doing an AP check run. It does not provide…

Hello everyone. New to the group and have been doing some searches - not finding much yet. I presume that this has been covered before and there may be some great articles to read that I just haven't found yet. My client has complained off and on about…

We have 2 users who are frequently getting the same error below. Exception 24 not trapped; an instance of the class bctabctrl (object reference: random numbers ) Does not understand: isbvapppane They say it happens at random, 2-3 times a day and can…

The program crashes every time I go to access the Help file. I am trying to determine how to change the numbering of a client's invoices.