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Hi all, We are having problems with the total import from the Analytics. The logs on the sedApta side show that a request is made but doesn't get an answer from the Sage Server. It does`t happen all the time, since sometimes the import process finishes;…

I got an error while choosing the endpoint of the imported folder v12.0.21 on the X3 version 12.0.26. "Create session error : The folder version is different from the version of the root folder." , As shown in the screenshot below : Has anyone…

Installation on new servers, V12.24. Console configured, all active, Syracuse and Mongo installed on separate server. Can log in to X3, added solution, auto populated all settings, can add X3 endpoint, added super admins to X3 endpoint. WHen I connect…

Hi, Upgraded a client to sage 6.6 and sql 2017. When users log in to Sage, the screen hangs on connecting to database and takes a while to establish connection. Once connected, processing is ok however report printing is again very slow. Ping test…

When configuring the solution, the data server shows active, after setting appropriate paths, then clicking the "Application" button near the top of the screen, I'm getting the error below. I've followed the instruction documents and had no issues with…

Is there a document available which clearly states bare minimum requirements of a user account on a domain environment or even on the machine (Power users, Standard user, Administrator, etc) in order to have sage and its 3rd party products working without…

Hi - can anyone advise what languages can the installer for Sage Enterprise Management be viewed in please? (Note: I'm not asking which languages can be installed but which languages does the installer display its instructions in). Many thanks in advanced…

I'm curious why the documentation states that NA Add-On's (including the Service Packs) should only be installed in child folders?