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To verify your version access Help, About and the first full line should state Sage BusinessWorks Accounting (Version 202x SPx). For Sage BusinessWorks 2021 it should be SP19 and for 2023 it will be SP5. It is recommended that all users download and…

When attempting a Customer Number Change as part of the day-end process the day after upgrading Sage 300 - 2022's Payroll module to version 8, we encountered the following error: Error: Newer version of US Payroll was detected. Customer Number Change…

Has any documentation been released for upgrading to Payroll 8.0 for versions of Sage 300 prior to 2024? Additionally, will a separate download of the Payroll 8.0 installer be made available or will it be necessary to use the installer bundled with…

***Service pack update*** The tax table updates are now available as Sage BusinessWorks 2021.0.18 and Sage BusinessWorks 2023.0.4. We will be positing a new announcement shortly with further details. We're excited to share the release of Sage BusinessWorks…

Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…

Will updating Sage Pro Accounting from version 2023.2 to 2024 allow me to still open company files where they are sending me backups which was made in the 2023.2 version? I am hesitant due to previous experience as if I save the file and send it back…

I have purchased sage 50 2023 with payroll and the program is stating we are out dated. Can you call me to help me fix this on the sage program as i am not that computer savvy

Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

Hello, I am looking for a Sage500 specialist to help me with upgrading a client from Sage500 v 2017 to v2023. This client also has a small customization. I need to figure out if it would need to be upgraded or if it can continue working without issue…

Hello, I have a client on Sage 500 v 2017. This is was the main ERP for a smaller company that was bought by a larger one. I am being asked to upgrade the server - both the Windows OS and the Sql Server. (I am reluctant to upgrade the sage 500 version…

We recently upgraded our client from Simply Accounting 2008 to 2021 Pro. They said they didn't use SA for any payroll activity at the time. However, now they find that they cannot do what they did in the previous 2008 version. Formerly, they were still…

Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…

Approximately how long should it take to upgrade from V11 to V12?

Thinking of upgrading to Sage BusinessWorks 2023? Things you need to know before you begin. Sage BusinessWorks 2023 is upgrading the database engine from Pervasive 10.3 to Actian Zen 15.1 Ensure compatibility with any software that may use Pervasive…

I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the 2013 Sage 500 ERP Database Upgrade Utility with Compare…

After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly. Also after checking the System Health area, almost everything has a red X beside it. I have been through the troubleshooting steps and I…

Hi, we use Sage 100 Contractor 23.2.1.0018, i tried to kick off the upgrade a few times, but its just siitting on backing up... for hours. I tried a reboot, no luck. Any thoughts?

Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

I am unable to install update 22.2. Is anyone else having issues?

Upgraded to 2023 and now Sage will not open. How do I fix this?

I will once again vocalize my HATRED for these required end of the year upgrades....as if there isn't enough Government reporting etc going on in December, lets go ahead and add a mandatory upgrade of major versions to the task list. Back on track…

We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…

Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…

I just saw the announcement about Migrating to the "Premium" version of HRMS and it got me wondering, when will updates for the existing version of HRMS (perpetual licensing) stop? Will we be forced to move to the SaaS model at some point? 1 yr, 5yr,…

My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…