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We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…

First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…

it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…

Employer Dental Benefit information - can someone tell me if there is an update?

Hello, We are going through our 2022 T4s and realized that we were not including a taxable benefit on the employee's pay cheque. We created the taxable benefit in Sage however we are unable to adjust the last pay in 2022 as the pay code does not show…

I have noticed that when printing T4's they print the first name first where the last name is to go and the last name where the first name should go. We used to put a comma in between last name and first name but when we started paying by EFT the bank…

I am doing the books for a new company. They’re new to business and I had to catch up and do 2 years of books at once. I’m finally getting close to being current (working on December 2021 right now). We only subscribed to Sage in December. Before…

We cannot get Box 52 to show the employer amount for Pension on the T4 form. I had a similar problem last year, but was able to fix it by adding another "Benefit" and having it go to box 52, but that is not working this year.

Looking to designate employees to two payroll accounts and have the information for T4s and the summaries print off successfully.

Hi everyone, I have just come up to something that baffled me terribly and I need your help. Since I started using Sage 50 (back in 2015) I've always printed my Deductions and Expenses Summary report and based my monthly payment to CRA on it thinking…

We have 2 deductions set up for Pension. One is for the Employee contribution, and one for the employer portion. Both are set to 5% (Percentage of Base). The employee portion is set to go to box 20 and 52, and the employer is set to go to 52 only. They…

I have an odd question that I have never run into before. In 2019 an employee that owns 100% of a company had EI deductions coming off of their payroll. Their accountant has asked to have their T4 amended to show that there were no EI deductions because…

Hello all, I'm wondering if I can get some guidance on what things I need to check before I issue T4s in Sage 50? I haven't done it before and there is no instructions from the previous person in my position. I want to ensure that everything goes as smoothly…

Hello Correct me if I'm wrong, but employee's who are not eligible yet for the company match portion of the RRSP should NOT have these earnings in Box 14. We wanted to have the company portion appear on the pay stubs and it's set up like this, …

I am creating my T4's for 2018 but I am unsure about one employee. From Jan.-June he was considered an employee, but then he purchased the company (100% of it) from the original owners and is now considered EI exempt. So from July forward I was not taking…

Hi all, Anyone having issues with the T4 Pension Adjustment Amounts rounding to the nearest dollar? I've looked on Sage's Knowledge Base and it seems that Sage 50 clients are also having the same issue.

Good day, When printing employee T4 slips, there is no option in the T4 options box to select Box 52 (I have it set in my incomes and user-defined expenses, but there is no place to report it properly for CRA on the T4 module). For anyone who has employer…

A client's accountant posted their AJEs. One of them was a $16,000.00 bonus to the shareholder. The accountant's AJE was CR CPP Payable $1,237.50, CR S/H loan $15,381.25, DR Wages $16,000.00 and DR CPP Exp $618.75. Their year end was July 31, 2016 so…