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  • How do I contact Sage 50 USA by phone?

    Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook
  • Install Latest Version - Build 30.0.5.96)

    We have Timeslips installed on our Windows Server and are looking to upgrade from build 30.0.3.71 to 30.0.5.96. The server is configured with a C:\ and D:\ partition and five workstations in a domain. My question, where do I run the installer from or…
  • Sage 300 2024 w/PU1 Sage 300 Cannot Connect to Signon Manager - Resolution

    Brand new install of Sage 300 2024 and PU1 on 2019 Server and 2019 SQL Server - not new workstations. Always have problems with the same 2 out of 6 workstations (all within 1-4yo) when it comes to Sage 300 workstation installs. I'm putting this out here…
  • Sage Upgrade

    Hi, Need to understand about sage upgrade to 2024 version. I tried calling the support +1- 888-498-1120 but got no response.
  • Upgraded to Sage 50 Pro 2024 and now it won't open

    I upgraded to Sage 50 Pro 2024 last week and everything went well. The ledger was out of balance after the upgrade and I was going to contact support to help. Now it won't open at all and gave me a support phone number to call and it is the weekend so…
  • How long does an upgrade take from BW 2021 to BW 2023?

    This weekend i upgraded our systems from BW 2021sp14 to BW 2023 sp2. But how long did it take? My system is network of 15 desktops running Win 10 and Win11, on Server 2016 ( Dell T550 with RAIDed SSD drives ) all gigabit network connections Our…
  • Sage 500 Specialist needed

    Hello, I am looking for a Sage500 specialist to help me with upgrading a client from Sage500 v 2017 to v2023. This client also has a small customization. I need to figure out if it would need to be upgraded or if it can continue working without issue…
  • Server and OS Upgrade

    Hello, I have a client on Sage 500 v 2017. This is was the main ERP for a smaller company that was bought by a larger one. I am being asked to upgrade the server - both the Windows OS and the Sql Server. (I am reluctant to upgrade the sage 500 version…
  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Questions about Replacing Sage Peachtree Complete Accounting 2010 with Sage 50 Pro Accounting.

    I have been a Sage/Peachtree customer for 25 years... The last purchased software I am still using is Sage Peachtree Complete Accounting 2010. Would the data from 2010 Peachtree be able to be imported to Sage 50 Pro Accounting? Would I still be able…
  • Sage 100 Premium 2021 - sData - 0x80131509 - The specified path already exists

    Installing "SData Adapter.exe" Getting the following error during the install. After the error the install stops. 0x80131509 - The specified path already exists Sage 100 Premium 2021 Rich Garrett DSG, Inc.
  • V11 to V12 upgrade timeline

    Approximately how long should it take to upgrade from V11 to V12?
  • Tips before upgrading to 2023

    Thinking of upgrading to Sage BusinessWorks 2023? Things you need to know before you begin. Sage BusinessWorks 2023 is upgrading the database engine from Pervasive 10.3 to Actian Zen 15.1 Ensure compatibility with any software that may use Pervasive…
  • How about not outsourcing or replacing your QA department with paying Sage customers?

    Your paying customers must not be your QA department, and if that is your position/marketing strategy, how about we get credit toward the renewal for every hour we spend installing>reinstalling>installing your new release. Have the developers test the…
  • Sage 2013 to Sage 2022 wants a version between 2014-2015??

    In the process of upgrade to Sage 50 Premium 2022 from Sage 2013 Premium. I've installed the new software, updated the connection manager on the file server and all seems well. When we try to open a file, we get the error: Since I don't have a copy…
  • Upgrading from 7.4 to 2013 (7.5)

    I have installed SQL Server 2008 R2 Std on a Server 2012 Std and restored my Sage 500 ERP database backups to this server. I logged into the client and changed my License Type to TEST. I then run the 2013 Sage 500 ERP Database Upgrade Utility with Compare…
  • Sage CRM 2022 R2 upgrade - URL rewriter may not be working

    After completing the 2022 R2 upgrade, I am getting a message that the url rewriter may not be working properly. Also after checking the System Health area, almost everything has a red X beside it. I have been through the troubleshooting steps and I…
  • Sage Upgrade stuck on backing up

    Hi, we use Sage 100 Contractor 23.2.1.0018, i tried to kick off the upgrade a few times, but its just siitting on backing up... for hours. I tried a reboot, no luck. Any thoughts?
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Install

    I am unable to install update 22.2. Is anyone else having issues?
  • Upgrade won't open

    Upgraded to 2023 and now Sage will not open. How do I fix this?
  • How do I migrate from Sage Quantum Accounting 2015 to Sage 50 Canadian 2022?

    Hello, I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
  • Upgrading to 2023 won't save to shared

    Good day, just upgraded my 2022. It's connected through 365 AND is shared for my accountant. I was able to successfully connect after using the 7 character password. But now, whenever I try to exit, to save, to stop sharing, to suspend sharing, it gets…
  • Move Cloud Based Sage 300 CRE back to on-premise.

    We have migrated our Cloud based Sage 300 CRE to Cloud based Sage Intaact. We have some legacy data still being accessed as read only for some data that was not migrated (for some reason) to the Intacct server. The Cloud Based service will only allow…