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  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Sage ERP X3 Updating\Patching from 12.0.20 to 12.0.30

    Hello everyone, I have a question please. If I have sage X3 server version 12 patch 20 and I need to update the patch to become 26 or 30. Is there a way that I can do the update of the patches one shot without going one by one. And of course without…
  • Facing issue while choosing the endpoint of the imported folder v12.0.21 on a new servers of Sage X3 version 12.0.26

    I got an error while choosing the endpoint of the imported folder v12.0.21 on the X3 version 12.0.26. "Create session error : The folder version is different from the version of the root folder." , As shown in the screenshot below : Has anyone…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Unhandled Exception Error number 0x80040702 Description: Failed to load DLL: a4winst Setup will now terminate

    Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • Activation Key Code

    Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…
  • I am getting an error message while installing Sage 50..

    FormerMember
    FormerMember
    I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…
  • Installation of 2019 on a laptop Win 10 , will not run Sage50 2019 Application error 0xc0000022

    Hello, was trying to add Sage 50 CA on a laptop with Win 10(and a working copy of Sage 50 2018 and 2014) , originally, installation was failing to complete install of Microsoft Visual C++ 2012... I Installed Microsoft Visual C++ manually from Microsoft…
  • NA Add-On Service Packs in X3 Reference Folder

    I'm curious why the documentation states that NA Add-On's (including the Service Packs) should only be installed in child folders?
  • Why can't I open company files after updating to 17.1

    FormerMember
    FormerMember
    After successfully upgrading sage 300 to 17.1 on a server, I go through the process of updating the company files from 15.1 without any issues. I can open all files except the main file and I get an error saying that " upgrade cannot continue due to consistency…
  • Error message while installing Sage50 2017 regarding Microsoft Visual C++

    I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly. As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…
  • Installing an older version on Windows 8 PC

    If you recently got a new computer running Windows8, like me, you may have trouble installing older versions of Timeslips. Here is a fix that worked for me. My original installation CD was for Timeslips 2010. When I first attempted to run the installation…
  • Borland Database Engine file 'IDAPIxx.DLL' missing

    Hello, I am in the process of attempting to install Timeslips 2015 and the installation process stalls at a point where I am notified that the BDE file is missing. I've have followed a couple of threads regarding this problem and have reinstalled the…