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  • Network Error with the Connection Manager

    I have stopped and started the Connection Manager on my computer and also on the server, multiple times. Nevertheless, I still keep getting this error message when launching any given client Sage 50 file, "A network error occurred while communicating…
  • 2nd user not able to connect

    2nd user is unable to connect to the main computer which is mine. In the meanwhile I shut off the "private network" firewall.
  • How do I find out where a data inconsistency is between debits and credits?

    I ran a data integrity report and everything is balanced except my total debits and credits. I have run an "ALL JOURNALS" report going back to our first year of operation in 2011 and every year shows a balance between total debits and credits. Where else…
  • Record Already Exists Error - Transaction Stopped - When Creating a new delivery

    We're seeing the error below randomly when creating new deliveries. When this happens, the user will see the new delivery number populate on the screen, encounter this error, then close the delivery screen/be forced out of it. When they return, the same…
  • Accpac Plus conversion to Sage 300 (5.4) OE Error: The Price List is not in use for this item and specified customer. How do I fix this?

    I have all modules converted (OE Tax, GL, AP, AR, IC), but have error when trying to convert OE. There is nothing that indicates what Price List, Item or customer. This is Multicurrency data (CAD, USD, EUR). IC has 6 Price List (3 CAD, 3 USD), ALB, ALBX…
  • Sage X3, problème de validation de table

    Bonjour, J'ai ce message d'erreur lors de validation d'une table (j'ai ajouté 2 colonnes). Merci d'avance pour vos réponses.
  • Date invalide: la date de fin doit se situer entre le 01/09/20 et le 31/01/21

    J'utilise Simple Comptable 2008 lancement D. La fin d'exercice est le 31/08. À chaque année depuis 12 ans je débute un nouvel exercice le 01/09 et une nouvelle année civile le 01/01 et tous les rapports usuels continuent de s'exécuter sans problèmes.…
  • Why do we only own this product for 1 year even when we purchase it outright?

    My business purchased 2018 Sage 50 Canadian Edition. I used it happily into 2019. I needed to revisit the files but found the program had been lost through time. I just spoke to "technical support" and was told they "don't have the 2018 version anymore…
  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…
  • Unable to print this report while a G/L update is in process

    I'm trying to run a report in one of my Sage companies and I'm getting the following error message "Unable to print this report while a G/L update is in process". I've been getting this error message for over one 24 hours. I also checked with my colleagues…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Sage Check AP Register Error

    Hi, I split a check through Check and Electronic Payment Maintenance, printed check, and when up- dating the Check Register, I ran into an error “A General Ledger account is missing for a division number. Division 00". The check register will not update…
  • Cannot Start a New Year

    I am running Sage 50 Premium Accounting with Payroll version 2021.1 and trying to roll over to a new year. When I go into Maintenance -> Start new year. The error that comes up is: Sage 50 - Duplicate Entry. You have entered a value that has been assigned…
  • BW client fails to launch

    I have one workstation that won't launch BusinessWorks 2019. Here's what I see when I try to launch it: - No BW splash screen or other GUI -The System Manager launches and I see the icon in the system tray. - Task Manager shows BW Launcher and…
  • Error: "The entered value does not repsect the field format or type" - Unable to add comments in the "Delivery Comment" box of Order Management

    When trying to add comments in the "Delivery Comment" box of the "Delivery" tab on the Order Management screen, I encounter the error message in the attached screenshots. This seems to occur when trying to add several comments. I'm trying to shorten the…
  • Unhandled Exception Error number 0x80040702 Description: Failed to load DLL: a4winst Setup will now terminate

    Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…
  • Problem when backing up

    Hello the company that i do some work have a sage50cloud version and when i try to do a backup for the company it gives me an error and says: Exception has been thrown by the target of an invocation. I dont know how to what to try to do, out company dosent…
  • Lettrage manuel

    Bonjour, mon problème est comme suit: lors de mon lettrage manuel j'ai un message qui s'affiche : "Echéance en cours de règlement" Merci de m'aider.
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • Starting a new year.

    This is the message I get . ---- "Either your Customers' historical information or the opening balance of account 1200 INVESTMENTS, or both, is incorrect." I used the G/L for this company for the 2019 year. Now when I want to start a new year I get that…
  • opening accounts payable & account receivable modules an error message pops up

    opening account module produce's an error message ( just in time ) needs to be debugged, anybody know how to do this?
  • Activation Key Code

    Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…
  • Maintenance - Fichier non valide

    Bonjour ! Dans l'onglet 'Maintenance' 'Vérification avancée de base de données' j'obtiens le message suivant: ''Il s'agit d'un fichier d'entreprise de Sage 50 non valide.'' Que puis-je faire ??? Merci !
  • Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…
  • Sage 50 Error shows when want to connect from any station

    Hi everyone, When we try to connect to our database from any station in our office this error pops up and we have no idea abt this. Can anyone help us on this?