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  • Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…
  • Sage 50 Error shows when want to connect from any station

    Hi everyone, When we try to connect to our database from any station in our office this error pops up and we have no idea abt this. Can anyone help us on this?
  • Downloading invoices to Sage 50c

    Trying to download transactions (invoices) from Sage Accounting to Sage 50c desktop and getting a red X with nothing in the downloading summary Getting different answers every time I contact support Is this feature not available anymore?
  • Error while executing the Post-migration Script in V12

    Hi, For one of the client's we are trying to migrate the system from version 6.5 to version 12. We have successfully executed the Pre-Migration script in v6.5 system. But while executing the Post-Migration script in V12 system we are facing some issues…
  • Importing Invoices - Cannot Continue Process Error

    Hi guys, so I'm getting this annoying error when trying to import my Sales CSV file to another workstation. Error: An error occurred when importing file: <File Path> Line Number: 1 Field Name: Quote Good Thru Date The process cannot continue.…
  • Not enough disk space for restore...but there's plenty.

    Hi. We have multiple .bku backup files for TimeSlips but are unable to restore any of them. We get an error message that there isn't enough disk space. However, we actually have 74.5GB of free space. Anyone know how to get around this issue? Seems like…
  • Uploading P60 - Error Messages

    I have been uploading online payslips with no issues but I have received an error message when trying to upload P60s. Any idea of a possible work around? Error Message:
  • Error messages "Unbalanced distribution 2 (Line 2) (25)" while importing a journal entry.

    Hi, I encountered error messages "Unbalanced distribution 2 (Line 2) (25)" while importing a journal entry. Any ideas?
  • Unbalanced Journal Legal Error - Unable to Post Invoice

    We are using X3 version 11. I have been invoicing and posting for the same customer without issue until today. Now I am unable to post any new invoices. Seems to be with just this customer though. Error message just says "Unbalanced Journal Legal Rollback…
  • Sage 2013 conversion to 2020 version

    I am not able to open my backup from Sage 2013 in my new 2020 version. I am getting this message; I had to get a new laptop and am not able to get on the old one. The new one has no cd dive, can I download another version so I can use my backup?
  • UserActionException,ErrMsg Invalid Integer

    Greetings, We started having an issue with Sage CRM 2019. Whenever there is an IISRESET or a similar occurrence, we start getting the following error whenever we select a company, select an opportunity, etc: UserActionException,ErrMsg Invalid Integer…
  • Message "Sage ne peut pas traiter votre requête veuillez réessayer plus tard" et quand je clique ok j'ai le message "Impossible d'ouvrir le fichier de l'entreprise"

    Lundi le 2 mars j'ai travaillé dans SAGE sur l'entrepise "A" sans aucun problème. Mardi et mercredi je n'y ai pas touché du tout. Par contre une autre personne a travaillé sur l'entreprise "A" ces deux journées. Hier on m'a demandé d'aller entrer les…
  • Receipt Import - Error Field Name: "Total Paid on Invoice(s)"

    Looking for some explanation of why the Receipts Journal would report an error importing a Numeric (Real) into a Numeric (Real) field. Relevant KB : https://support.na.sage.com/selfservice/viewdocument.do?externalId=26166 Issue : An error occurred…
  • Caution when upgrading Computer to Win 10 - Rip off is alive and well in this Company.

    We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…
  • Unable to Process Part Error Message

    Trying to issue a part to a job and keep getting this error with this particular part. I'm able to post other items to the same job though, so it has to be something with this particular #
  • Error: BLOB has been modified

    Received an error on several time entries that reads: BLOB has been modified. Area: System Error Code: N/A Class EDBEngineError Version: 24.0.0.12 I cannot delete the time entries that are affected by this and it will affect our ability…
  • The Size of the report is too Big — Error when exporting report to Excel/CSV

    We recently had a few cases where customers reported the error message "The size of the report is too big, use the filter criteria to reduce the size of the report." when they ran a report and exported it to Excel/CSV. When they run the same report…
  • Step away from the SQL and put your hands where I can see them!

    Amongst Sage CRM developers there are two almost irresistible urges. The first is the itch to write code and try to solve all problems with "if, else" statements. Those of us who are experienced with Sage CRM will eventually learn that much coding can…
  • If the Interactive Dashboard refuses to work, this could an error in the JDBC configuration

    The Interactive Dashboard and SData features use JDBC to interact with the database If you find that your Interactive Dashboard refuses to work then it may be a problem with the information in the jdbc properties file. Assuming that your install…
  • If the Interactive Dashboard refuses to work, this could be a port conflict.

    If another program running on the server has a port conflict with Tomcat it will affect both the Interactive Dashboard and the SData integration with Sage CRM. Errors appearing for SData Provider requests A port conflict for Tomcat would not affect…
  • Operation is not allowed when the object is open

    Dear CRM Community Today i got an error which none of our sage crm consultants had ever seen before 'Operation is not allowed when the object is open' This Error occured in the escaltions Area and can be found in the sql logs If you see this error…
  • Saving appointement problem

    Hi, I'm facing a problem with appointements, when I access Calendar tab (My CRM) trying to add a new appointement, filling all the fields, but once i click on "Save", the page just refresh and doesn't save anything. could someone help me. Thanks in…
  • SQL Error 2627 and 3621 on Address, Address_Link, Phone and Phone_Link tables

    Hello, I apologize in advance for the long post. I'm setting up SageCRM and integrating it with MAS 200. I'm getting SQL errors 2627 and 3621 when trying to create a new person. I'm running SageCRM version 7.1.d.4 S and MAS 200 4.50.6. I ran the Relationship…
  • Fixing a corrupted view

    We recently changed several things on the Opportunity detail view in our CRM. Moving some fields, deleting some we did no longer need and adding new ones. Apparently, while doing so, we also accidentally added the "opit_productid" somehow. Now we can…
  • Interactive dashboard error - Funtionality not available, please consult your systemadminstrator

    Sage V71. I get Interactive dashboard error - Funtionality not available, please consult your systemadminstrator when I try to go to My dashboard. This independent of the user who is logged in. Under admin when I try to go to the standard / classic…