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  • Sage 50 Quantum 2024 - terminal server - works fine with demo company until activated then "bad key file" post activation?

    Odd problem, sage install and runs just fine on a new terminal server (windows 2022) build, installed using both change user /install or via control panel add app, same result. Once installed and before activation you can open, update and run a sample…
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Re-Install, Activation and Registration of Sage 50 Premium 2017

    We purchased Sage 50 Premium 2017 back on November 4th 2016. It was licensed to our company. I have the serial number, the account ID, the key code and the invoice from Sage giving us the download link, etc. We were allowed to have it on 2 computers so…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • 2019 Premium - 2nd User won't activate

    Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
  • how can i find my account id

    I am trying to activate my student version, but i dont know where to find the account id they are asking for
  • how to instal sage 50 account 2015 student version in MacBook Air

    hi guys, I try to download Sage 50 student version in my mac so many times from the websites but it didn't work. Do you guys know how to download from a Mac because in my book it only teach how to use from the regular computer? Because i really need…
  • Re-install Student Version

    My hard drive went on my home pc and I am trying to install Sage 50 Canadian Student Version. I have the proper codes as I have spoke with support on 2 different occasions. They say there is nothing they can do. I require this program to complete an online…
  • Problem with Activation

    Hello, I just bought a packaged version of Sage 50 US edition and after installing it on a pc it asked for online activation. After accepting the online activation it tried connecting to the server but then sent me a failure message about not being…