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  • Sage 50 Quantum 2024 - terminal server - works fine with demo company until activated then "bad key file" post activation?

    Odd problem, sage install and runs just fine on a new terminal server (windows 2022) build, installed using both change user /install or via control panel add app, same result. Once installed and before activation you can open, update and run a sample…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • sage 50 can't support the Windows XP

    Hi everyone! I have a problem with downloading the Sage 50. it shows that the sage 50 can't support the Windows XP. Can anyone give me a suggestion? I don't have another PC for doing that. thanks for any feedback! have a good day! Lai Yi
  • Multiple version installs on same PC

    I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • Proper way to install and upgrade Sage on a new workstation.

    Hey we are moving our current server install of Sage 50 to a new computer and at the same time upgrade from 2020 to 2021. Is there an appropriate way to go about this process. I will also have 5 workstations that will need to be upgrade to 2021 and then…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • Asking about activate key code

    Hi everyone! i have a question about getting activate key code. i did register to have activate key code so many times, but i haven't received any code yet. please tell how can i have activate key code to complete my installation. i using sage student…
  • Sage 50 license

    Hello, I would like to know what is the installation limitation for sage licenses, so how many computers can I install it on with my serial number I thank you in advance Greetings
  • Can we Install Sage 50 2019 US edition to Windows Server 2019?

    Hi, Can we install Sage 50 2019 Edition to Windows Server 2019? Is it supported? Thanks!
  • 2019 Premium - 2nd User won't activate

    Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
  • Installation

    FormerMember
    FormerMember
    Hi all! I have tried downloading the software but all I got was an e mail. I selected the 2018 version because that is what my instructor said to use for the semester; however, I received an email with only versions 2013, 2014, and 2015 as options for…
  • is there any way to install sage 50 on ec2 windows instance via RDP?

    I am getting "Failed to switch Terminal Server to INSTALL mode." Error, when I try to run "change user /install" from ADMIN command line, it says: "Install mode does not apply to Remote Desktop Session Host server configured for remote administration…
  • Options for moving on-premise Sage 50 CA to virtual private server e.g. Azure?

    We currently have an on-premise installation of Sage 50 CA. We're in the process of moving most of our infrastructure to Microsoft Office 365 and would like to no longer have any on-premise server computer. For the near future, the Sage 50cloud offering…
  • Location of download for Sage 50 CA 2019 Rev 0 can only find Rev 1

    Looking for the download link on the Sage website for the Sage 50 CA 2019 Revision 0 to install on a new desktop.
  • I am getting an error message while installing Sage 50..

    FormerMember
    FormerMember
    I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…
  • Searching for update 2018.1 for Sage 50 CA

    Hi, I'm looking for a link to download the update 2018.1 to the Education Version of Sage 50 Canadian. I found a link for students to download the version 2018.0 but the computer labs at our school have the version 2018.1. This is the link for the…
  • how can i find my account id

    I am trying to activate my student version, but i dont know where to find the account id they are asking for
  • how to instal sage 50 account 2015 student version in MacBook Air

    hi guys, I try to download Sage 50 student version in my mac so many times from the websites but it didn't work. Do you guys know how to download from a Mac because in my book it only teach how to use from the regular computer? Because i really need…
  • Re-install Student Version

    My hard drive went on my home pc and I am trying to install Sage 50 Canadian Student Version. I have the proper codes as I have spoke with support on 2 different occasions. They say there is nothing they can do. I require this program to complete an online…
  • Problem with Activation

    Hello, I just bought a packaged version of Sage 50 US edition and after installing it on a pc it asked for online activation. After accepting the online activation it tried connecting to the server but then sent me a failure message about not being…