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  • Recently filed W2s are not listed in Aatrix History button

    We recently filed 2023 W2s and completed the process except printing the employee copies to pdf for our records. I understand that the Aatrix files are located inside the company folder on the server where they were processed and we can see them there…
  • Aatrix forms update - error loading configuration (Exit Code: 2)

    I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…
  • SAGE 50 Accounting does not allow printing on the W-3 form nor will it print the Copy A form for filing via regular mail

    SAGE 50 Accounting does not allow printing on the W-3 form nor will it print the Copy A form for filing via regular mail. when printing, it has a small message that says: Form cannot be printed in certified format. You may eFile or transfer information…
  • W-3 won't print!!!

    FormerMember
    FormerMember
    Our W-3 won't print out on the preprinted form. It prints the entire form in black ink. We've hit reprint, start over, correct and tried selecting "preprinted" as our paper source but it happens every time. Can someone please help?!?!
  • ETR Efiling W-2 grid Box 12 Code D amount total does not match Box 12a on W-3 figure

    Efiling through Aatrix, Box 12 Code D total for all employees does not match what is in W-3 Box 12a. The amount in the grid is more than what is on the W-3. Anyone experienced this issue? Thanks