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Yesterday I was adding a new employee and adding a vendor invoice. Each time I went to post the transaction, i got the message "Duplicate Entry. You have entered a value that has been assigned to another record. You cannot have two records with the same…

Hello, Please what is the procedure to enter bank changes into Sage 50c Pastel. Thanks

A customer is getting this communication error when attempting to access SAGE 200 HELP! Any advice is welcome.

I am trying to post a J/E to my A/P account but it doesn't show in the account search. I realize this means the A/P account is linked somewhere and I can't figure out how to unlink it. I think it is defaulted to Vendors & Purchases module.

The July edition of the Support Bulletin is now available. This month you can read about: The latest update Sick Pay Running multiple reports IR Secure mailbox Holiday Pay and much more Open the July bulletin now >

Disclaimer: I am not an accountant nor a bookkeeper - merely a lowly paralegal to a solo practitioner. I have been tasked with figuring this out, but I'm quickly hitting a wall and don't know where to turn. I submitted a "Case" for this, but the response…

Hello, A user has logged onto his PC and this message appears Any idea how to resolve it?

Hi, Rookie Question, but how do I set the financial year to be 6th April 2023 - 5th April 2024? Sage is currently only letting me select the month and year only. Thank you Kind Regards, DXR

Hello, i've database file. i need to load data in my sage cre 300. I've installed sage cre 300 in my local machine but not found database dump and database load application. Could you guys help here how to connect with this database? Thanks, …

I am very serious when I post this message. Pegg the online chat "cannot connect" and that's been hours, I cannot login to send a message via Sage.com/resources. I cannot change my password and I can't log in as a guest. I'm getting error message after…

We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…

Good Day We are multi-currency company and recently upgraded to v19.3.5. Since the upgrade, we are unable to process multi-currency cash book. The Multi-currency field is greyed out on the under settings of the cashbook and therefore unable to change…

From the Help Menu in Sage For Accountants, simply click Get In Touch to access your support options including the Technical Support telephone number and quick access to Sage City where you can put your question to the Community.

I have a customer who is currently running SAGE 50 accounting, when she runs the trial balance report in Excel via a plugin, she gets the following error..... Any suggestions welcome.

Currently when I select multiple customers to send statements to, its sending all of the statements to the first customer on the list selected rather than sending each to their respective contact email address. Any ideas why and how to fix it?

Hi All! I'm trying to edit our purchase orders so that it works with both types of orders we do. Sometimes we don't add a code for items we're ordering in on a one off basis and we just use the S1 - Special Item code. When using STOCK.SUPPLIER_PART_NUMBER…

Can my current users still access my company file locally, if they do not have email addresses, once I share the company?

We want you to get the most from your software, so we've made it even easier for you to get support at your fingertips wherever you are. Introducing our new help feature: If you need support, or just want to know a little more, click Help and we’ll…

When I try printing a GDN from the despatched tab on a sales order it brings up every single delivery note on the system, not just the one that I'm in the sales order for. how can I change this please ?

Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…

Everything you need for a smooth Payroll Year End. Prepare Process Get ready for the new tax year. Visit the online help pages now >

My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?

Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…