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We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…

When I try printing a GDN from the despatched tab on a sales order it brings up every single delivery note on the system, not just the one that I'm in the sales order for. how can I change this please ?

Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…

Hi, To import orders to our new warehouse system we need to export them from sage as CSV files with headers. CSV file headers have to be exact and some of these include a space. In the report designer I can choose to Generate Header Row and headers…

Hello, We need to see which employee entered a specific transaction. We had multiple users signing in to the same account so when we ran the audit trail report it just showed that account. Does Sage 50 perform any additional logging that would tell…

I need some help with this error message. Heres some brief details first, Sage 50 is installed and data files hosted on a Windows 2016 Essentials server. We have about 6 end users accessing it from Windows 10 Pro computers physically connected in the…

Hi, Can I force a log out of other people who are still logged into sage? I have a licence for only 2 people and now I have 2 people logged into the system. But also I can't even log in as a sysadmin because two people are logged in. I am going to go…

Hi, I am using Sage 50 Canada 2021 currently. I would like to start a new fiscal year for one company, however it keep showing following notice. The showing current balance account payable & Note Receivable is the correct opening balance. This…

Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…

When sending a service invoice, we show the deduction of retention on the invoice which goes to a different nominal code to allow us to control the amount outstanding for retentions held. I have just tried to create this but sage will not allow it …

Hi, I have been getting the below message pop up since December. It is driving me round the twist now. I have tried restating the computer Sage is downloaded to and also deleted the QUEUE.DTA file. Anyone get any other suggestions?

Hi Sorry if this has been asked before - I have had a look through the previous questions but can't find what I'm looking for. I'm not trained in accounts, I use Sage for our family-run business so apologies if I'm asking silly things :) When reconciling…

Hi Everyone, We have a new employee and her Sage keeps opening windows up on her second screen and not on the larger screen she is working on. She keeps having to drag the window over because she is working on a small laptop and cannot read anything…

I was recently added as a user on Sage 50 premium CA and we have discovered that anything I post/enter is not updating/transferring to the other users and vice versa. We have installed the new update and refreshed multiple times, but nothing seems to…

Hello All, We have have been trying to update our credit card with Sage for over a week now! This has been the most frustrating process; waiting on the line for hours only to be put back on hold again and then having our call dropped TWICE, logging…

I created a deposit slip which included a customer payment. Afterwards I needed to remove the customer payment and not thinking that it was part of a deposit, I reversed the payment. Now I have an amount showing in my bank reconciliation that I don't…

I Use sage 50 cloud pro v26, we dispatch good using the sop/pop standard features within program. this is so slow and not automated..... This means when we print the courier labels (tuffnells) we have to type manually in from sage to the tuffnells…

Hello, I'm wonder what is the best way to handle the CERB benefit for a sole-proprietor who is required to be closed? This considering that the Benefit is not ‘sales’ related. I assume that at the end of the year the owner will receive a tax remittance…

I have reviewed the information but have not found anything that can help me set up companies. I know that if I have two companies say A and B and their books are maintained separately in Simply Accounting 2010 premium that I can consolidate the two…

I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…

Hello Guys, Anybody know here how to integrate SAGE 50 with WooCommerce Wordpress plugin? Is there any good solution available in the market? We are using SAGE 50 Canadian version 2019.3 Thank you. Rahul

this has happened on numerous computers now and i believe it is a glitch because i can keep making it happen. if you open payments and choose pay credit card, then choose the bank to pay from, then hit the pin, then select the credit card to make…

There is a customer who paid by foreign currency. Normally, their sales is in Canadian dollars. But this time, they paid by US currency. It is supposed to be $100.00 canadine. But they paid in $80.00US dollars. Then, we deposited $80.00US into our US…

Help please, I am almost positive my Sage50 bank reconciliation has glitched in some way. I attempted to reconcile the account with my bank statement - everything matches up. I have the correct: statement start date; statement end date; statement…

Hi all, I'm a computer technician at a community college that uses Sage 50 2017 presently in the classroom. I'm new and the previous technician kept no notes on the specifics of how Sage 50 should be installed which could be my issue. I needed to reinstall…