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  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…
  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…
  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…
  • Sage X3 upgrade from V PU9 to V12

    Dear Sage City forum users, we're currently looking for someone who has already tried or experienced migration from Sage X3 vPU9 to v12. We currently have one project where we've been asked to "test" this migration internally and see how this may work…
  • Sage CRE version 20 and add ons

    We will be migrating to a new server because we have to upgrade to Version 20. Are the latest versions of Sage add ons, specifically Paperless, My Assistant, and Office Connector compatible with V20? Where do I find info on this? I only see info on…
  • BLOCSTACKED Non-existent strucure member Error

    Hi, Has anyone seen this error before or have any idea what the cause may be? I have started getting this error every time I log in following a failed V12 Patch 22 upgrade. Everything looks OK in the console but the X3\TRA folder contains many…
  • Error while logging into an imported folder in the migration process from version 9 to version 12

    For one of the client's we are trying to migrate the system from version 9 to version 12.During the migration process we have done the below procedure. 1.Installed version 12 system. 2.Imported the SEED folder. 3.As per the client request, we changed…
  • Migrating Sage300 9.7 to a new server

    I am on Sage 300 CRE and Estimating 9.7 we would like to upgrade to 18.2 CRE and 18.12 Estimating. We have done up a new Windows server 2016 Downloaded and installed Sage 18.2 CRE and 18.12 Estimating with SQL and license server Migrated Database…
  • Intelligence Reporting not working after upgrade

    Hello, I recently upgraded the Intelligence Reporting software on one of our network client machines from version 2.0 to 2.2. I was told by Sage support that I would be able to upgrade by clicking the prompt to install the latest version when trying to…
  • How to upgrade 2015 advanced to 2015 premium.

    "Repair, add or remove" window opens. I need to do a clean install and migrate from the advanced version, right?
  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…