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Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…

Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…

Hi, Has anyone seen this error before or have any idea what the cause may be? I have started getting this error every time I log in following a failed V12 Patch 22 upgrade. Everything looks OK in the console but the X3\TRA folder contains many…

Started upgrade last night from 16.1 to 17.1 and it has been at this point for 20 hours. There is activity. I see the TrustedInstaller come and go and there are other processes that are going. But I m a little nervous... Looking to see what others…

We are using Aatrix to process our W2s and I want to know if I need to update my software prior to doing this. We are currently running 17.1.8 and I've been reading about a lot of issues with version 18. I want to get W2s processed prior to closing the…

Has anyone had experience with archiving the PO module? According to KB articles, moving POs and COs to history is the first step in improving performance in the PO module. Clean out all those old records. I have done this in a test environment and can…

Hello, I recently upgraded the Intelligence Reporting software on one of our network client machines from version 2.0 to 2.2. I was told by Sage support that I would be able to upgrade by clicking the prompt to install the latest version when trying to…

Based on the system requirements in the knowledgebase we will need to replace at least 10 computers in order to upgrade to 17.1. Is this really necessary? We are currently on 15.1 and would like to upgrade but can't really afford to replace that may computers…

We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…