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Good day I just did an update and got the following. Update Version 2023 Update 2. This is on a Server with 4 Users. Only one user can work on Payroll other users get the following error. It asked me to create an account. I created one. Done Then…

Good day, I would like to know why this is happening to a company I restored first one month and then I restored an older copy. It works 100% and it rolls over. Then when you get to the last month it gives the same errors every time. How would we be able…

We have over the last few weeks started to get issues with Sage needing to be reindexed every week. The data is on a dedicated server PC running Windows 11 with a SSD We only have around 15 users. None use the cloud option, all work directly from our…

Evening all. I hope someone can assist me. I use Sage every day- I used all day on Tuesday, and backed up at the end of my day after checking data and there were no errors. Started again this morning and all was fine. When I reconciled a bank statement…

Good Day community, Do you need help resolving an error in your Sage 50cloud Pastel Accounting software? We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…

Good Morning Community, Year End is here and with it some common errors and FAQ's. Getting the message 'Open Batches found' is a common Year End error and fairly easily resolved. For a step by step guide Click Here or watch our step by step video…

On occasion when trying to open your Sage 50c Pastel Accounting software you may encounter the Error Code 20 message. This message will advise you that your Pervasive software (this is the database that Sage 50c Pastel Accounting uses) is not licensed…

I have 2 companies that are set up exactly the same. I need to send out letters to customers, but it works on the one company but not on the other. The file 1000.pmd gets created in the company > documents > letters folder in the once company but…

Many Windows 10 users are experiencing an Error code 20, this is caused by a Windows 10 update where the option Beta: Use Unicode UTF-8 for worldwide language support is enabled. Please follow the attached links to resolve the error: Error Code 20…