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  • Bank Reconciliation Entries Duplicated by Sage 50 System

    HI, I 've experienced an error from an update made by Sage 50 back around April. For some reason 2 entries re-appeared after the update in the next month's bank reconciliation module. When I dug through the details, I realized that it was an automated…
  • Mensaje acceso a Sage 50 | 'No ha sido posible realizar la conexión con el servidor de datos'

    En alguna ocasión, al acceder a la aplicación de Sage 50 puede aparece el siguiente mensaje: No ha sido posible realizar la conexión con el servidor de datos . En este artículo te mostramos cómo solucionar la posible incidencia de acceso a Sage 50:…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • Actualización 50.7760.1.11 y soporte técnico

    Buenos días, desde que se instaló la versión 50.7760.1.11 tenemos varios problemas. En primer lugar, ya no permite realizar abonos de forma automática puesto que al abrir una factura y seleccionar en el menú de opciones "Abonar factura", ahora genera…
  • ODBC connection with "Invalid user id specified"

    Hello everyone I am a new IT person to involve with sage50 I want connect to database by using 3rd party application such as Excel, Access, Power bi through ODBC to create real time and interactive report by power BI, I following this article https…
  • Custom program cannot connect to Sage 50 after upgrade from v25 to v26

    Hi all, I have a customer that have been using Sage 50 and my custom program for few years and its working perfectly. Until recently the customer upgrade from v25 to v26, now my custom program is not working because of connection problem. The error…
  • Phone allowance benefit

    I have setup a phone allowance as a taxable benefit and now the system is autogenerating an entry to, essentially, a non-existent account called, 'Benefits & Tips', and deducting the full amount of the benefit, after it's deducted tax. I have not set…
  • Sage 50 error when opening Scheduling Software.

    FormerMember
    FormerMember
    Recently updated to 2019 version. Since then when I open my scheduling software I get an Sage 50 error. "The feature you are tryng o use is on a network recourse that is unavailable. It;s looking in my temp dir for a file. If I click through the errors…
  • Help! I've messed up the invoice template!

    I wanted to add more room to my description field in the invoice template and have now would up with too many lines resulting in the template going over 2 pages. How do I remove lines/data fields from my description? I've deleted the data fields but am…
  • Erreur d'importation employés CSV

    Bonjour, J'essaie d'importer des données d'employé et j'ai toujours le code d'erreur suivant : Le fichier d'importation ne contient pas un type de pays compatible. Est-ce que vous savez ce qui pourrait causer ce code d'erreur? Que j'inscrive 3 ou 1 à…
  • Cannot Solve PAWEncrypt AcquireOurContainer Error

    Hey guys, hoping to find some help on this. I've just installed Sage 50 Accounting version 2018 for a client. Tested opening companies in my admin session - all was good. Found out late that all users are receiving the following error when they try…