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  • Invoicing email issues

    Hi, having a issue with the Invoicing side of Sage Accounting, a few technical details: - Sage 50 Pro Accounting 2021 (2021.0) - Using Sage to send invoices (no Outlook) I am incapable to send invoices, I spoke with my actual email provider and…
  • Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • An invalid character was found in the mail header: ';'.

    Sending to multiple email addresses resules in invalid char of ; Sage Small Business Edition (Version 2019 - 7.92.09) Update client with multiple emails [email protected];[email protected] This will save - must be ; with no spaces - cannot use ,…
  • Email setting questions

    Sage 300 V2024 with PU1. Can't send email. Client is using Gmail Business Account. Has anyone successfully setup such in latest version of Sage 300? Sage tech's answer is: "old authentication methods of “Usernames/Password” have been deprecated…
  • Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • Customer email addresses - saving multiple for Invoices or Sales Order confirmations

    We would like to have multiple email addresses for each customer - to use depending on the type of form. example: [email protected] to send sales order confirmations [email protected] to send invoices Is it possible to set the up so one…
  • BI Add in Unable to email report Getting error

    When we try to set up email Distribution settings in the BI Tools add in using Office 365 we get an error of "Unable to read data from the transport connection:net_io_connectionclosed" error. Anyone else running into this issue?
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • SMTP Configuration error: SMTP: Cannot use AUTH LOGIN. This may be caused by authentication not being enabled on the MTA

    When trying to send email via SMTP relay I get the following error: Apr 6 2020 14:06:28.720 315464 342676 5 SMTP: Could not send message. This may be due to AUTH not being supported by the MTA, no supported authentication methods being available, or…
  • Sales Price List By Customer Shipping Address

    Is there a way to set up price lists by the customer's city, zip, or state? Currently I only see the Ship To Address, which is the address code, and not necessarily helpful since this doesn't reference the customers' zip, city, nor state. I'd like to…
  • Written Down Value method configuration

    Hello, Can anyone guide me to configure the WDV depreciation method in Sage X3 V12?
  • Email with external links go to junk mail

    Using CRM 2022R2 and Office365. Have setup email templates for employees to use when sending emails. Started having all emails being received as junk or not being received at all. Emails were being classified as junk by recipient email servers. After…
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Email Setup In Sage 100 - Question On Connectivity To The SMTP Server

    I have completed the email/SMTP setup on our Sage server. From a security standpoint, we require IP addresses to be allowed through our firewall and to be whitelisted on our SMTP servers. This has also been completed for our Sage server. In testing the…
  • Email SMPT Error

    I've had this error in the past and was able to fix it via the Live Chat. Unfortunately, for the past few days I've not been able to connect to the live chat (my internet connection is fine, it's an error with Pegg I think). Either way, this error is…
  • Positive Pay Bank File Definition - Separate Detail Lines per Column

    Customer's bank wants the Excel file generated with the check details to have each required field in a separate column. Does anyone know how to specify this within the Bank File Definition?
  • Dimension Codes Not Flowing From Supplier Record to Supplier Invoice

    Common Data >> Bps >> Supplier, Financial Tab, Analytical Dimensions Currently only codes listed in AX1 flow through to the supplier invoice (Supplier BP invoices). How do I change the other dimensions to flow through to the supplier invoice as…
  • Production Scheduler Sage X3

    Hello, We have been using the Sage X3 with production scheduler and production scheduler is the most important tool for our operations and work order planning. Sage X3 version : Enterprise Management V 12.0.19 Production Scheduler : 6.0.2014…
  • Delivery Notes Report - default values

    Where do you assign the defaults for a report? Specifically, when I print the BONLIV report I want it to default the customer value from the record so that I don't have to change the parameter lines each time. Where do you make these kinds of default…
  • RECEIPT WINDOW IN NOT OPENING

    When I select the receipts window in peachtree 2010 it does not open. I can see it on the toolbar though.
  • Default Email

    Emails contain the following text as a default: To view the attachment, you must have the Adobe® Reader® software installed on your computer. To get a free version of this software from Adobe, click here: http://www.adobe.com/support/downloads/main…
  • How to set up an email in Sage 50 Premier Accounting

    I have had sage set up to send emails to customers. But we are changing our email. So I am wondering if anyone can help me with how to set this up. I went into setting --- information and put in my new email but when I hit send noting to happen it just…
  • Auto send email on entering / invoicing orders

    Is there any ways to enable Sage 100 auto send email notification to a certain group of recipients upon SO is entered / invoiced? I assume this has to involve scripting, right? Thanks, Haibo
  • Creation of New Folder creation from user screen, unable to get full access?

    Hi All, I created a new folder from the front by using authorized Admin role access. But am not able to get full access rights to the newly created folder. it giving me an error while accessing the folder. needed suggestions on how to get full access…
  • Nice if 'PAC complete' could be on a line by line rule basis - believe would be much more versatile allocation and issue setup

    'Pac complete' as an overall function does not allow smaller units to break into larger units when needed for picking. Those smaller units need to be made manually available (or already available). Our orders need to be shipped in cases and pallets. Pallets…