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I have an employee who reached maximum on the first threshold of CPP - but the system didn't deduct anything from CPP2. If i create a pay for the next period, it starts deducting from CPP2. Should these deductions appear at the same time on the paycheque…

Client is reporting three employees had NEGATIVE SIT (-$500) calculated during a recent payroll processing. IA recently released a new W-4 form. Accounting required all employees to update their exemptions using the form. These three employees had LARGE…

I've never had an employee want extra withholding when filling out their W4. I found where to enter that amount (Maintain Employee & Sales rep, withholding info tab, additional withholding federal box/top line) and did so. I then did a trial paycheck…

Hello In my place I have some local taxes for professional services, i need to create like a "rule" that calculates the 10% tax for professional service or the 6% is a waiver certificate is provided, from the total amount of the invoice. This calculation…

I have 2023 Sage 50 version with subscription good until 8/9/2024. We closed our company on January 13, 2023, so we have a couple weeks of payroll that I need to run W-2, W-3 , 1094 & 1095 but they do not seem to be available to file through atrix. They…

I have updated Sage 50 Payroll to 20240101. The federal tax brackets were to change for 2024, but when I go process payroll for the new year the federal amounts for all employees have stayed the same as 2023. Spoke to support yesterday and all they said…

Hello, I added many old assets to SAGE but I'm still struggling with the older assets that are on their second half of life . For example, my building that was put into service in in 1991 is only 32 years through its 50 years but when I put in 18 years…

I have recently taken over as Controller for a small General Contracting firm. The previous Controller was using Paychex as a payroll processor but It's just been a nightmare so I have decided to bring payroll back in-house. I'm finding some issues…

With the new CRA requirement that all Canadian employers now identify if dental coverage was available to each employee (the new Box 45 on T4 or Box 015 on T4-A), when can Sage users expect the update for this? As it will be required to go in on an…

After getting over the panic that our customized 1099 templates were gone with the upgrade to Sage 50 2023 and making the dozens of corrections Aatrix requires, I cannot get my printing to line up on the bottom portion of the 1099-MISC Forms! I used to…

I was disappointed to see that all of the customized 1099 forms I had set up in the past were gone. I am happy to see the 1099 NEC & Misc in the tax form screen, but my 1099-Div form is gone. I am now scrambling to figure out how I am going to print these…

Now that we have to use Aatrix to print our 1099's we only have the option of printing to blank paper without the instructions. No way to get around this. So we either have to send to our recipients without the instructions or print a 12 page form from…

We just installed the tax updates and product updates for Sage 300 2021 and we are missing the option to Print 1099/1096 Forms under A/P Vendor Reports. I can see 1099 Filing and I have all of the setup options for 1099's selected. What am I missing?

I installed PU1 for V2023 to test the new Aatrix 1099 process. When trying to run the forms, I choose automatic update for the forms and receive the below error. I tried to manually update the forms by downloading the executable from Aatirx as well. Nothing…

When generating a check for ONLY a pretax deduction refund, the refund taxes are not being calculated. If I add a earnings line and pay a penny, the taxes generate properly (but I have overpaid the former employee by a penny). KB 96467 suggested adding…

I have a payroll question related to fringes and employee IRA contributions. This is a simple IRA and is taken before taxes. I have the fringes set up as a benefit on the appropriate paygroups with an offset for each employee based on the benefits we…

Does anyone happen to know the 'behind the scenes' math for the 5-3-2 Workers' Compensation table window? I need to know how to set it up for the most accurate job/employee costing. For example does the Liability column calculation run after the Employer…

I am trying to run my 2nd quarter payroll tax reports. The amount for federal income tax (line 3) is a huge number that I cannot match back to anything. Is anyone else having this issue? The payroll updates load when I request the form. My installed tax…

This tax is paid on WA hours worked by WA employees. I cannot get it to calculate that way. It calculates on all hours worked. Even the hours worked in Oregon, which do not have to be included. How do I set this up? After many hours with support, the…

Sage 50 US Accountant's edition, form 943 lines 11 and 13 have no calculation entry. This can't be manually inputted as it is a form calculated total. I have downloaded updates. It appears this form in error. How do I fix?

I set up an insurance benefit as a company expense in payroll settings with yes to general ledger and reports and taxable for federal and state wages only. It is deducting rather than adding to Federal and state wages on W-2's. I've had this problem for…

I have a client that is missing their Oregon Statewide Transit Tax values on their Oregon WR form. The knowledgebase indicates in article 104026 that this is supposed to be updated as of the 4th quarterly update this month which I believe was scheduled…

Hi, I believe there will be a new tax form for 2020 we will need to process 1099s early next year. Do you know if the current version we are using is equipped to complete that task? == Additional Information == We are running Sage 50 with the following…

I have implemented the fixed asset in Sage X3 version PU9 as per the curriculum provided in the training by Fixed asset instructor from Sage University. Performed every step as per his instruction. only problem that I found was I cannot see the any…

I'm curious if anyone else is in New Mexico and having issues with state taxes? Last week I discovered that Sage never updated the NM Income Tax rates for 2020, so the wrong amount has been withheld all year. Now my quarterly tax return is incorrect.…