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  • Credit memos and open invoices in SO module

    I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…
  • Sales Tax Report: Invoice Return (credit memo) amounts showing in taxable column are higher than amount of credit.

    Please see below Sales Tax Report. What are some possible reasons that the amount showing in the Taxable column would be HIGHER than the amount of the actual credit. We process all credit memos using the return invoice feature of the Order Entry module…