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I created two credit memos in the SO module and noted that they should apply to two specific invoices. However, the invoices had already been paid. Now the customer wants to take these credits against a different invoice. When I go to cash receipts entry…

Please see below Sales Tax Report. What are some possible reasons that the amount showing in the Taxable column would be HIGHER than the amount of the actual credit. We process all credit memos using the return invoice feature of the Order Entry module…

We are a company that rents items to clients. We have our rental items setup in Sage as inventory items. Often, we rent 1 item for multiple days. On the quote / invoice, we have to put '3', if the client rented it for 3 days. Many clients are confused…

In doing some research for a client, I discovered an apparent inconsistency in the methods used within Sage 500 to calculate the values in tarCustStatus.AvgDaysToPay and NoInvcInPmtAvg . When calculated in sparModPostPmtApplCS (called from sparModPost…