Browse By Tags

this is the error i got while setting up

Anyone else have an issue with backups that have been « saved » and then actually being unable to find those backups or they don’t exist in the computer? I have been using Sage/Peachtree for over 20 years, this is the first time I am having this problem…

We have a client that is using a pre-2020 version of Sage. We are unable to restore the backup in 2020 because the version was too old. The only way to resolve this is to have the client purchase a new version or have Sage restore the backup to a new…

Y'all may think I'm silly for this but here goes... I found a disc back up of my sage from November of 2021 I need some of it and don't know how to get to it!! HELP!!

SMUSERTASKS - if this is too technical of a question we can ignore it(delete). As a BW user for 28 years our file SMUSERTASKS has grown to nearly 10MB and takes 4 to 5 minutes to backup or restore (SYSTEM backup) . Should this file be this large and…

The hard drive crashed that has my 2013 Sage 50 software on it. I was able to recover the Company files from that drive but now when I open them on the new computer with the newly installed local copy of Sage 50 2013 it ask for a username and password…

Questions: 1. My company has SAGE 50 US On-Premise, and plan to stop SAGE subscriptions, what SAGE's behavior to expect? will be Fully Operational? Another Question: 2. My SAGE 50 US Server runs in a Virtual Machine on Vmware 6.5, what do you advise…

A data dump was made and restored on Sage 300 ERP. At the point of opening sage the below error message were gotten with the list of modules which are already installed. sage 300 has detected module update inconsistencies that requires activation. The…

Can I backup my sage to OneDrive? Which Microsoft product do I need to accomplish this? If I ever have to restore, is it a complete restore where my data is uesable?

In search of some guidance. I have a new client that uses Sage 50 (version 29.103). They have sent me a backup .ptb file, and I'm trying to figure out the best next step. I don't currently have Sage 50 on my end, but I did sign up online for the free…

Every 2-3 monts I receive a .ptb sage 50 back up file from my client, I Restore it and do what i need to do. I do not pass the data file back to the client. They send me the data file on a thumb drive. This month I am receiving "The file you have selected…

I can open my database fine. However, when I try to do a backup I am getting the following error: "Unable to Open Database file C:\OWPW\DATA\STALEY.DB -- Permission Denied" Therefore cannot go into compress the data and backup. Any idea of why…

Im the only one logged into Sage and Im trying to do a backup of todays work. I get this pop up saying others are logged in which in fact isn't true. I've gone and checked everyone's workstation to see if it's running in the background, it isn't. I've…

Ever since upgrading to the latest version of Sage we are unable to use the automatic backups (error attached) I've submitted a support request and was told to post here. this is going on several weeks and would like to get it resolved. any help?…

In Database Admin, restoring a Client's backup, I am getting an error, "SqlDateTime overflow. Must be between 1/1/1753 12:00:00 AM and 12/31/9999 11:59:59 PM" What is this? I write reports, and get client databases to work in. This is the first time…

Is there a way to restore an Archive file and set it up as a new company file? Our original backup file was corrupted. Thank you.

Hi all, I'm using Sage 50 2020 and I was working through creating a new template for Purchase Orders. I finally created a version that I was satisfied with and went to delete the older versions that I'd kept as backup... except I accidentally wiped everything…

Dear, I am facing a problem in sage 300, I already have two companies in sage 300, but when I open a new company one old one company disconnected from data base, now my old company doesn't show any thing, kindly advise me ANY BODY HERE TO HELP OUT MY…

Dear, I am facing a problem in sage 300, I already have two companies in sage 300, but when I open a new company one old one company disconnected from data base, now my old company doesn't show any thing, but in sql server all data is avail able. kindly…

Hello, I have been using Sage for many years. This year I decided to use the cloud for backup. Geek Squad was working on my computer and the hard drive crash. They told me that they were unable to recover the data. I went to the cloud and could not…

Hi everyone! Given: We used to subscribe to Sage 50 Cloud Background: We recently had our super-duper accountant move on and her replacement... yeah. Anyway, the replacement would never be able to comprehend SAGE 50, yeah, more of a simple Quicken…

Dear Sir, while trying to restore data from Sage 50 version: 2013 to Sage 50 version 2020 an error message occurs as shown below: So kindly advise regarding that error ASAP.

Here's a new problem after installing 17.1.8 update (not a problem with 17.1.7): Common Tasks - Tools - File Tools - Backup The "ts.ctl" file is in use when we try to use file tools to backup our data. The knowledgebase leads you to various methods…

Our company is using Sage 50 Quantum Accounting 2019, and, for whatever reason, our largest company is consistently failing to produce a ptb file through automated backup. All of our other companies can successfully backup, but automated backup for our…

Our company MAS 500 server crashed, very hard no recover. The DB was backed up to another server and I am able to restore the DB from the BAK file. The data is there, but we need to access reports and stuff. We no longer have the MAS500 server software…